Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
P360's ZING engagement suite is a sophisticated omnichannel marketing platform crafted to improve interactions between pharmaceutical companies and healthcare professionals. Acknowledging the changing demands of the pharmaceutical sector, ZING delivers a well-rounded solution that encompasses compliant text messaging, voice and video communication, alongside AI-driven analytics for effective engagement. Remarkably, 82% of healthcare professionals surveyed expressed a preference for text messaging with representatives compared to other methods, while text messages achieve an impressive average open rate of 98%, far exceeding the 20-30% open rate typical of emails. The suite includes integrated messaging options such as SMS, WhatsApp, Viber, Line, and KakaoTalk, facilitating smooth and compliant communication. Additionally, the platform harnesses EdenHelp-powered generative AI for enhanced data analysis, yielding actionable insights and automating routine tasks to enhance productivity. With its diverse features, ZING not only streamlines communication but also empowers healthcare professionals by providing them with the information they need in a timely manner.
Description
Sinch Engage allows you to use WhatsApp, Facebook Messenger and Instagram Direct Messaging for business, Apple Messages for Business and Telegram, Viber, and Webchat for marketing, sales and customer service. Our official partnerships with all messaging apps are backed by a platform that is 100% privacy compliant and a global team of experts who are available 24/7.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Viber
Yes
WhatsApp
Yes
Facebook
No
Facebook Messenger
No
Instagram
No
KakaoTalk
Yes
LINE
Yes
Rambox
No
Telegram
No
Integrations
Viber
Yes
WhatsApp
Yes
Facebook
Yes
Facebook Messenger
Yes
Instagram
Yes
KakaoTalk
No
LINE
No
Rambox
Yes
Telegram
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
499€ per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
P360
Founded
2015
Country
United States
Website
www.p360.com/zing/
Vendor Details
Company Name
Sinch
Founded
2015
Country
Germany
Website
engage.sinch.com
Product Features
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
No
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
No
Natural Language Processing
Yes
Payment Integration
No
Prediction
No
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
No
Conversational Marketing
Appointment Scheduling
No
Audience Segmentation
No
Chatbot
Yes
Email Automation
No
Group Messaging
No
Human Handover
Yes
Lead Distribution
No
Lead Qualification
Yes
Mobile Messaging
No
Multi-Channel Communication
Yes
Product Recommendations
No
Video Chat
No
Customer Communications Management
Batch Communications
No
Chat / Messaging
Yes
Content Management
No
Email Distribution
Yes
Interactive Content
Yes
Multi-Channel Communications
Yes
On-Demand Communications
Yes
Personalization
Yes
Print Management
No
Template Management
Yes
Video Content
Yes
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
Yes