Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Oyatel offers a wide array of options for your communication needs. Whether you prefer utilizing our Oyatel Softphone, mobile application, a desktop unit, or a cordless phone, we are here to address your challenges. Our comprehensive and feature-rich phone system is tailored specifically to meet the demands of any business. The CallManager is fully web-based, allowing you to manage your telephony effortlessly from either a Mac or PC. You will always have real-time access to updated information regarding phone statuses and the online presence of employees. The Oyatel CallManager also includes an automated attendant that is managed via calling queues, key selection menus, and automated controls for opening hours. With our system, you can efficiently manage users and call queues, resulting in quicker response times and smoother call flows. Additionally, you can have an operated switchboard that provides real-time access to the online status of your team members, ensuring that you are always connected. This flexibility makes Oyatel an ideal choice for businesses seeking effective communication solutions.
Description
SmartCallMonitor seamlessly integrates telephone system capabilities into your TAPI-compatible devices, turning your phones and computers into a cutting-edge, efficient CTI solution. By utilizing a SIP account, you can take advantage of the numerous benefits associated with VoIP through SmartCallMonitor. This powerful solution provides you with a modern telephony system. If your server features a TAPI interface and you wish to extend this functionality to additional computers, simply install the software on all connected devices. The server will handle data retrieval for calls, enabling centralized call management without requiring a TAPI interface on every individual computer. This means that a sales or customer support representative can efficiently transfer a call to a colleague identified by SmartCallMonitor as the designated account manager, using data from the database. The innovative solution facilitates communication between computers linked to a TAPI device, enhancing overall operational efficiency. Overall, SmartCallMonitor revolutionizes how telephony systems operate within a connected environment.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$30 per month
Free Trial
Yes
Free Version
No
Pricing Details
$84.95 per year
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Oyatel
Country
Norway
Website
oyatel.com/en/
Vendor Details
Company Name
JAM Software
Founded
1998
Country
United States
Website
www.jam-software.com/smartcallmonitor
Product Features
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
No
Product Features
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No