Average Ratings 3 Ratings
Average Ratings 0 Ratings
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Description
OxyCRM is a customer relationship management solution built to help small, medium, and large businesses improve sales processes, customer service, marketing operations, and customer engagement. The platform centralizes customer data, communications, incidents, leads, campaigns, workflows, and reporting so employees can collaborate more effectively and access important information in real time. Its intelligent dashboards, graphical reports, and analytics tools provide visibility into CRM performance, marketing effectiveness, lead generation, conversions, and service activities. OxyCRM supports multi-channel customer interaction management across email, SMS, inbound and outbound call centers, websites, walk-ins, postal communications, social media, and external agencies. The system can automatically read emails, process SMS messages, manage uploaded incidents, trigger workflows, and send notifications or escalations through email and SMS. Users can configure workflows, categorize queries, attach documents to incidents, reassign cases, set reminders, and track open or closed customer issues from a single screen. The platform also includes modules for enterprise lead management, customer profiles, channel partners, targets, incentives, campaigns, KYC, IVR integration, commissions, and knowledge base management. As a web-based CRM, OxyCRM can be deployed quickly and accessed through a subscription model. By combining automation, analytics, communication tools, and customer data management, OxyCRM helps organizations improve productivity, reduce errors, and build stronger customer relationships.
Description
OxyLegal is a web-based legal management system designed to help legal professionals, law firms, and corporate legal departments automate and centralize daily legal operations. The platform brings together case management, document management, workflow automation, task tracking, calendars, legal billing, payments, client communication, compliance tracking, and reporting in one connected system. Users can manage litigation matters, legal opinions, case transfers, appointments, deadlines, expenses, invoices, contacts, notes, and activity records through a centralized dashboard. Its configurable workflow tools help firms adapt processes to changing rules, procedures, case types, courts, sub-courts, lawyers, and matter requirements. OxyLegal also includes a document customization engine that allows users to create legal forms and documents using familiar tools such as Outlook, Word, and Excel. Documents, emails, and matter-related files can be securely shared, commented on, retrieved, and collaborated on from desktops, iPads, or mobile devices. Automated email capture, SMS alerts, calendar reminders, and audit trails help users stay organized and reduce the risk of missing critical updates. Built-in legal billing, office accounting, finance integration, and analytical reports provide better visibility into financial and operational performance. By unifying legal practice management, document collaboration, matter tracking, and reporting, OxyLegal helps legal teams work more efficiently while maintaining stronger control over client and case information.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Bootstrap Studio
No
Google Chrome
No
Google Cloud Platform
No
Microsoft 365
No
Microsoft Edge
No
Microsoft Excel
No
Microsoft SharePoint
No
Microsoft Word
No
Mozilla Firefox
No
MySQL
No
Integrations
Bootstrap Studio
Yes
Google Chrome
Yes
Google Cloud Platform
Yes
Microsoft 365
Yes
Microsoft Edge
Yes
Microsoft Excel
Yes
Microsoft SharePoint
Yes
Microsoft Word
Yes
Mozilla Firefox
Yes
MySQL
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
SunSmart Global
Founded
2004
Country
India
Website
sunsmartglobal.com/oxycrm/
Vendor Details
Company Name
SunSmart Global
Founded
2004
Country
India
Website
sunsmartglobal.com/oxylegal/
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Enterprise Legal Management (ELM)
Contract Lifecycle Management
No
Document Management
No
Legal Automation
No
Legal Spend Management
No
Legal e-Billing
No
Matter Management
No
Reporting / Analytics
No
eDiscovery
No
