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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ownchat serves as a comprehensive solution for businesses utilizing WhatsApp, offering advanced features such as a Shared Team Inbox and a multi-agent support system that facilitates growth on the platform. By seamlessly integrating the expertise of WhatsApp Business APIs into an intuitive no-code collaborative environment, Ownchat empowers businesses to optimize their communications. With our user-friendly app available on both Android and iOS, agents are equipped to handle customer interactions while on the go, ensuring connectivity with team members from virtually anywhere. Key Features Include: - **Shared Team Inbox:** Collaborate efficiently with team members. - **WhatsApp Chatbot:** Create no-code chatbots that provide around-the-clock assistance to customers. - **WhatsApp Broadcast:** Launch extensive marketing campaigns effortlessly. - **WhatsApp Automation:** Streamline conversations to engage customers effectively. - **WhatsApp CRM:** Deliver scalable customer support directly through WhatsApp. - **WhatsApp Notification Campaigns:** Reach thousands of opted-in customers with a single click, enhancing marketing efficiency. In this way, Ownchat not only improves communication but also significantly boosts customer engagement and satisfaction.

Description

Tobachat is a cloud-based platform designed specifically for WhatsApp Business, catering to the needs of small businesses and sales or service teams. This tool features a shared inbox that allows team members to manage conversations through a business number, assign chats to one another, and utilize contact records and labels to streamline follow-up processes. In addition, teams can send pre-approved message templates and run opt-in campaigns while also being able to create visual automations for replies, reminders, updates on bookings, and solicit customer reviews. Furthermore, an AI agent is capable of drafting or sending responses based on information provided by the business, ensuring a smooth transition to a teammate when necessary. The platform also supports built-in integrations with services like Zapier, FareHarbor, and LetsBook, and offers webhooks and API-call functionalities for connection with additional systems. Designed for enhancing customer communication and optimizing routine service tasks on the WhatsApp Business Platform, Tobachat effectively manages booking-related notifications and marketing efforts directed at opted-in contacts while promoting team collaboration. This comprehensive suite of features makes it an invaluable asset for businesses looking to elevate their customer engagement.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

FareHarbor No 
WhatsApp Yes 
Zapier No 

Integrations

FareHarbor Yes 
WhatsApp No 
Zapier Yes 

Pricing Details

$53.00
Free Trial Yes 
Free Version No 

Pricing Details

€24/month
The Free plan includes 50 live conversations once and 100 AI test replies per month. Start costs €24/month or €290/year and includes 200 conversations per month. Additional conversations cost €10 per 100. Meta messaging fees are billed separately by Meta. Prices exclude VAT.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ownchat

Founded

2022

Country

India

Website

ownchat.app

Vendor Details

Company Name

Tobachat

Founded

2020

Country

Netherlands

Website

tobachat.nl

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Alternatives

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Alternatives

No Alternatives