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Description
Ownchat serves as a comprehensive solution for businesses utilizing WhatsApp, offering advanced features such as a Shared Team Inbox and a multi-agent support system that facilitates growth on the platform. By seamlessly integrating the expertise of WhatsApp Business APIs into an intuitive no-code collaborative environment, Ownchat empowers businesses to optimize their communications.
With our user-friendly app available on both Android and iOS, agents are equipped to handle customer interactions while on the go, ensuring connectivity with team members from virtually anywhere.
Key Features Include:
- **Shared Team Inbox:** Collaborate efficiently with team members.
- **WhatsApp Chatbot:** Create no-code chatbots that provide around-the-clock assistance to customers.
- **WhatsApp Broadcast:** Launch extensive marketing campaigns effortlessly.
- **WhatsApp Automation:** Streamline conversations to engage customers effectively.
- **WhatsApp CRM:** Deliver scalable customer support directly through WhatsApp.
- **WhatsApp Notification Campaigns:** Reach thousands of opted-in customers with a single click, enhancing marketing efficiency.
In this way, Ownchat not only improves communication but also significantly boosts customer engagement and satisfaction.
Description
S.C.A.L.A. serves as an all-in-one AI operating system designed for enterprises, integrating customer relationship management, business intelligence, scheduling, WhatsApp automation, and AI agents tailored for service-oriented sectors.
Notable features include:
- A suite of over 20 autonomous AI agents utilizing more than 30 MCP tool handlers actively in use
- SARA, an AI-driven WhatsApp assistant that manages customer interactions around the clock in six languages, boasting response times under 800 milliseconds
- Ready-made vertical dashboards catering to 20 different industries such as hospitality, restaurants, real estate, healthcare, beauty, automotive, and legal services
- A collection of 131 complimentary business tools aimed at enhancing SEO, finance, and operational efficiency
- The SCALA Score, a comprehensive B2B intelligence database containing over 252 million company records sourced from more than 40 government registries
- Multi-model AI routing capabilities incorporating Claude, Mistral, and Gemini technologies to avoid dependency on a single vendor
- Fully compliant with GDPR regulations and based in Milan, Italy
- SARA is available as open source under the AGPL-3.0 license.
For pricing, S.C.A.L.A. offers a 14-day free trial, followed by subscription options priced at EUR 97 per month for the Growth plan or EUR 197 per month for the Scale plan, making it accessible for various business needs and sizes.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
WhatsApp
No
Pricing Details
$53.00
Free Trial
Yes
Free Version
No
Pricing Details
$97/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Ownchat
Founded
2022
Country
India
Website
ownchat.app
Vendor Details
Company Name
Binda Alessandro
Founded
2025
Country
Italy
Website
get-scala.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
No
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No