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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ownchat serves as a comprehensive solution for businesses utilizing WhatsApp, offering advanced features such as a Shared Team Inbox and a multi-agent support system that facilitates growth on the platform. By seamlessly integrating the expertise of WhatsApp Business APIs into an intuitive no-code collaborative environment, Ownchat empowers businesses to optimize their communications. With our user-friendly app available on both Android and iOS, agents are equipped to handle customer interactions while on the go, ensuring connectivity with team members from virtually anywhere. Key Features Include: - **Shared Team Inbox:** Collaborate efficiently with team members. - **WhatsApp Chatbot:** Create no-code chatbots that provide around-the-clock assistance to customers. - **WhatsApp Broadcast:** Launch extensive marketing campaigns effortlessly. - **WhatsApp Automation:** Streamline conversations to engage customers effectively. - **WhatsApp CRM:** Deliver scalable customer support directly through WhatsApp. - **WhatsApp Notification Campaigns:** Reach thousands of opted-in customers with a single click, enhancing marketing efficiency. In this way, Ownchat not only improves communication but also significantly boosts customer engagement and satisfaction.

Description

S.C.A.L.A. serves as an all-in-one AI operating system designed for enterprises, integrating customer relationship management, business intelligence, scheduling, WhatsApp automation, and AI agents tailored for service-oriented sectors. Notable features include: - A suite of over 20 autonomous AI agents utilizing more than 30 MCP tool handlers actively in use - SARA, an AI-driven WhatsApp assistant that manages customer interactions around the clock in six languages, boasting response times under 800 milliseconds - Ready-made vertical dashboards catering to 20 different industries such as hospitality, restaurants, real estate, healthcare, beauty, automotive, and legal services - A collection of 131 complimentary business tools aimed at enhancing SEO, finance, and operational efficiency - The SCALA Score, a comprehensive B2B intelligence database containing over 252 million company records sourced from more than 40 government registries - Multi-model AI routing capabilities incorporating Claude, Mistral, and Gemini technologies to avoid dependency on a single vendor - Fully compliant with GDPR regulations and based in Milan, Italy - SARA is available as open source under the AGPL-3.0 license. For pricing, S.C.A.L.A. offers a 14-day free trial, followed by subscription options priced at EUR 97 per month for the Growth plan or EUR 197 per month for the Scale plan, making it accessible for various business needs and sizes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

WhatsApp Yes 

Integrations

WhatsApp No 

Pricing Details

$53.00
Free Trial Yes 
Free Version No 

Pricing Details

$97/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ownchat

Founded

2022

Country

India

Website

ownchat.app

Vendor Details

Company Name

Binda Alessandro

Founded

2025

Country

Italy

Website

get-scala.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

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