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features
design
support

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Write a Review

Description

Begin gathering feedback from your audience using their preferred communication platform. Enjoy the advantages of leveraging WhatsApp, the most widely used and cherished messaging application globally. With one-third of the global population engaging with WhatsApp daily, there’s no need to request your respondents to download another app when they already enjoy this one. Avoid the clutter of email inboxes by reaching them directly through WhatsApp, ensuring faster responses that can shift from hours to mere minutes. WhatsApp offers a familiar environment for respondents to comfortably share their views and insights. Connect with your audience in their preferred space, achieving response rates that can exceed 95%. Eliminate the hassle of switching between email links and cumbersome websites, and engage with them where they naturally interact. While quantitative data provides the "what," it often lacks the "why." Enhance your insights by pairing multiple-choice questions with video and audio responses, allowing participants to articulate their thoughts more comprehensively and enrich your understanding of their perspectives. This approach not only streamlines the feedback process but also fosters a more engaging experience for the respondents.

Description

Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 
Axis LMS No 
Dialogflow No 
Facebook No 
Facebook Messenger No 
HubSpot Customer Platform No 
IBM Watson No 
Integry No 
Kik No 
Microsoft Outlook No 
Salesforce No 
Shopify No 
Shortlists No 
Squarespace No 
Telegram No 
Viber No 
WeChat No 
Workers by Delos No 
Wufoo No 
X (Twitter) No 

Integrations

WhatsApp Yes 
Axis LMS Yes 
Dialogflow Yes 
Facebook Yes 
Facebook Messenger Yes 
HubSpot Customer Platform Yes 
IBM Watson Yes 
Integry Yes 
Kik Yes 
Microsoft Outlook Yes 
Salesforce Yes 
Shopify Yes 
Shortlists Yes 
Squarespace Yes 
Telegram Yes 
Viber Yes 
WeChat Yes 
Workers by Delos Yes 
Wufoo Yes 
X (Twitter) Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$99 per month
Team plan - $99/month
Business plan - $299/month
Enterprise plan - Custom/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Outside Voice

Founded

2019

Country

Singapore

Website

www.outsidevoice.io

Vendor Details

Company Name

respond.io

Founded

2017

Country

Malaysia

Website

respond.io

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management No 
Email Distribution Yes 
Interactive Content Yes 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Alternatives

Alternatives