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Description
Begin gathering feedback from your audience using their preferred communication platform. Enjoy the advantages of leveraging WhatsApp, the most widely used and cherished messaging application globally. With one-third of the global population engaging with WhatsApp daily, there’s no need to request your respondents to download another app when they already enjoy this one. Avoid the clutter of email inboxes by reaching them directly through WhatsApp, ensuring faster responses that can shift from hours to mere minutes. WhatsApp offers a familiar environment for respondents to comfortably share their views and insights. Connect with your audience in their preferred space, achieving response rates that can exceed 95%. Eliminate the hassle of switching between email links and cumbersome websites, and engage with them where they naturally interact. While quantitative data provides the "what," it often lacks the "why." Enhance your insights by pairing multiple-choice questions with video and audio responses, allowing participants to articulate their thoughts more comprehensively and enrich your understanding of their perspectives. This approach not only streamlines the feedback process but also fosters a more engaging experience for the respondents.
Description
Rezup transforms customer feedback into actionable text insights.
You can easily create a collector with a single question and distribute it via a link, a QR code placed on tables, receipts, packages, or even as a widget on your website. Customers have the option to record their responses in their own voice or type out their answers if they prefer, and they can do this in any language without needing to download an app, create an account, or fill out a traditional survey form.
Each response is promptly transcribed and translated into a language that you can comprehend, with new submissions arriving in your Rezup Inbox, via email, or through platforms like Telegram and Slack. Additionally, you have the capability to respond directly to customers using your own email address.
For users on the Growth and Business plans, the AI-driven analysis categorizes responses into themes, highlights recurring issues, and identifies responses that require follow-up, allowing you to prioritize fixes without having to sift through every single response multiple times. This streamlined process helps businesses focus on enhancing customer satisfaction effectively.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
WhatsApp
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$19/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Outside Voice
Founded
2019
Country
Singapore
Website
www.outsidevoice.io
Vendor Details
Company Name
Vindrose sp. z o.o.;
Founded
2026
Country
Poland
Website
rezup.ai/
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No