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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

For two decades, we have been assisting businesses and organizations across New Zealand, which has equipped us with extensive knowledge in contact management. Founded in Dunedin, NZ, Outreach Software Limited began its journey in 2002, specializing in online contact relationship management solutions tailored for small enterprises. From the very beginning, OutreachCRM was designed as an accessible online platform, enabling users to effortlessly keep track of contacts, clients, customers, members, donors, and any other groups that require management. You can easily add, manage, and monitor all essential information related to your contacts, customers, members, or donors. Capture the data that is vital and pertinent to your organization through customizable fields. Input information using drop-down lists, free text, multiple choice, or date fields. Organize your contacts by grouping or tagging them into categories, allowing you to create targeted contact lists, pinpoint specific markets, or facilitate communication with groups. By connecting your contacts, you can also clearly define the nature of each relationship, ensuring effective management and communication. Thus, our expertise and innovative solutions continue to evolve to meet the needs of our clients in this dynamic landscape.

Description

You can save contacts using various identifiers such as names or account numbers, and arrange them effortlessly through a drag-and-drop feature. Additionally, there's a straightforward process for uploading contact lists from .csv files without requiring any specific spreadsheet format, allowing users to select the columns they wish to include. Users can share their contact lists across different accounts and have the option to limit access to administrative features. Customization is key, as you can define allowable group sizes and utilize a translation tool. The system also supports offline message forwarding directly to email and can obscure personal information for privacy. A multi-chat window feature enhances usability, and lengthy messages sent to SMS devices are divided into manageable parts without any truncation. You can send and receive texts from any device capable of SMS, while a user-friendly messaging interface simplifies the addition and removal of temporary recipients, which is particularly advantageous for managing waiting lists. The setup process is quick and consists of creating, viewing, and editing contracts on a single page, along with additional fields for contact information. You can store customized canned messages, and there's a searchable and exportable log for messages. At the end of the day, you have the ability to delete all contacts, and a QR code is available for easy sign-up, making the entire experience seamless and efficient. This comprehensive system ensures that you can manage your contacts and communications with ease and flexibility.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ON24 Yes 
PhoneBurner Yes 
Rattle Yes 

Integrations

ON24 No 
PhoneBurner No 
Rattle No 

Pricing Details

$50 per month
Free Trial No 
Free Version No 

Pricing Details

$25 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Outreach Software

Website

www.outreachcrm.co.nz

Vendor Details

Company Name

Contact Wireless

Country

United States

Website

secure.txtpage.com

Product Features

Contact Management

Activity Management Yes 
Appointment Management No 
Contact Database Yes 
Contact History Yes 
Contact Import/Export Yes 
Customer Pipeline No 
Email Marketing No 
Group Management Yes 
Interaction Tracking Yes 
Lead Management No 
Prospecting Tools No 
Sales Pipeline Management Yes 
Search / Filter Yes 
Segmentation Yes 
Shared Contacts Yes 
Social Media Integration No 

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

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