Average Ratings 0 Ratings
Average Ratings 6 Ratings
Description
With a multi-channel sales outreach platform, you can book more meetings. Outplay is the new-age platform for sales engagement and the only tool your team will ever need in order to achieve their sales goals. Your buyers are more informed than ever, and they are active on multiple platforms. Don't forget to send emails to your sales team. Outplay's multichannel approach allows your sales team to follow and reach buyers wherever they are, whether it is email, phone or text/SMS, LinkedIn, Twitter, or LinkedIn. A powerful dialer to boost your sales process and convert target accounts into happy customers. Your sales teams can make and receive calls right from their browsers, no matter where they are. If you're reaching out directly to pre-qualified prospects, don’t let Intercom/Drift surprise them by asking re-qualifying questions whenever they visit your website. Instead, impress them with your willingness to engage in conversation and the ability to book meetings quickly.
Description
iCallify is an intelligent, multi-tenant contact center software built to streamline business communications and enhance customer engagement through AI-powered automation.
The platform supports inbound, outbound, and blended call center operations with advanced features including predictive dialer, power dialer, preview dialer, auto dialer, IVR, voice broadcasting, WhatsApp integration, WhatsApp Business Calling, click-to-call functionality, real-time monitoring dashboards, advanced call distribution strategies, and a Movable Dialer for flexible agent workflows.
Designed for scalability and flexibility, iCallify helps organizations improve operational efficiency, increase conversion rates, and deliver personalized customer experiences. The system supports multi-channel communication, advanced reporting, supervisor controls (monitor, whisper, barge), seamless Theme Customization for brand alignment, and integration capabilities for CRM and third-party systems. It also ensures regulatory adherence with built-in TCPA Compliance features for safe and compliant outreach.
With both cloud and on-premise deployment options, iCallify enables businesses across industries to transform their contact center operations into high-performance engagement hubs.
Key Features:
AI-Powered Omnichannel Contact Center
Optimized for Low Bandwidth Environments
Low Server Configuration Requirements
Advanced Dialer Suite with Multi-Mode Campaign Control
Multi-Tenant Architecture for BPO & Enterprise Use
WhatsApp Business Calling Integration
Dedicated WhatsApp Call Center Software with Reporting
Built-in Billing System
Real-Time Supervisor Control Tools
Scalable Deployment (Cloud & On-Premise)
Movable Dialer for enhanced usability
Theme Customization for personalized inter
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
Crelate
Yes
Evidence
Yes
GTM Buddy
Yes
Gmail
Yes
Hyperise
Yes
LinkedIn
Yes
Microsoft 365
Yes
Odoo
No
Outdoo AI
Yes
Integrations
Salesforce
Yes
Crelate
No
Evidence
No
GTM Buddy
No
Gmail
No
Hyperise
No
LinkedIn
No
Microsoft 365
No
Odoo
Yes
Outdoo AI
No
Pricing Details
$70 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$10 /user/month
Flexible pricing tailored to your business needs. Start with a 14-day free trial to explore all features—contact us for detailed pricing and a customized quote.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Outplay
Founded
2019
Country
United States
Website
outplayhq.com
Vendor Details
Company Name
iCallify
Founded
2011
Country
United States
Website
icallify.com
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
No
Predictive Dialer
No
Preview Dialer
No
Progressive Dialer
No
Surveys
No
Inside Sales
Auto-Dialing
Yes
Call List Management
No
Call Recording
Yes
Campaign Management
Yes
Dashboard
Yes
Data Management
Yes
Lead Capture
No
Lead Distribution
No
Lead Scoring
No
Performance Management
Yes
Sales Enablement
Collaboration
Yes
Contact Management
Yes
Content Management
No
Document Management
No
Goals / Quota Management
No
Lead Management
No
Meeting Management
Yes
Performance Management
No
Presentation Management
No
Proposal Management
No
Territory Management
No
Training Management
No
Sales Engagement
CRM Integration
Yes
Call Scripts / Call Steps
Yes
Email Sequences
Yes
Email Tracking / Automation
Yes
Lead Management
Yes
Reporting / Analytics
Yes
Sales / Voice Dialer
Yes
Sales Automation
Yes
Search
Yes
Task Management
Yes
Templates
Yes
Workflow Management
Yes
Sales Force Automation
Call Management
Yes
Campaign Management
Yes
Channel Management
No
Commission Management
No
Contact Management
No
Contract Management
No
Customer Database
No
Email Marketing
Yes
Field Sales Management
No
Lead Management
No
Opportunity Management
No
Performance Metrics
Yes
Proposal Generation
No
Referral Tracking
No
Sales Forecasting
No
Territory Management
No
Product Features
Auto Dialer
Call Center Management
Yes
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
Yes
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
Yes
Lead Management
Yes