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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ori is a comprehensive generative-AI platform designed for enterprises to enhance and expand customer interactions through various communication channels such as voice, chat, email, and messaging, all while maintaining compliance and offering audit trails alongside multilingual capabilities. It provides advanced AI-driven chatbots and voice bots that manage the entire customer experience, including lead qualification, sales conversations, onboarding processes, customer support, debt collection, renewals, and retention efforts. Key features encompass multilingual and omnichannel capabilities, intelligent conversation flows that adapt to context and detect sentiment, real-time compliance measures and script adherence for regulated sectors like finance and insurance, complete audit trails, and smooth transitions to human agents whenever necessary. Additionally, it accommodates voice conversations with speech recognition and natural language responses, chat and text interactions, automated email replies, and workflows that integrate both bots and live agents for a seamless customer experience. This innovative approach ensures that businesses can maintain high standards of service while efficiently managing customer relationships.

Description

Introducing VoiceGenie.AI, a remarkably sophisticated voice bot that engages your audience with conversations that feel strikingly human. This innovative platform, powered by state-of-the-art AI technology, has been expertly developed by the esteemed Oriserve team, which has over five years of proven expertise in providing exceptional AI-driven customer solutions. Experience the potential for unparalleled customer satisfaction and increased sales with Ori's pioneering conversational AI. Our goal is to automate every facet of the customer journey through a flawlessly integrated, multilingual platform. Explore our unparalleled cognitive AI solutions, meticulously designed to guarantee a seamless customer journey across sales, marketing, support, and engagement initiatives. With our avant-garde AI technology, we break through various barriers, integrating smoothly with IoT devices, sensors, websites, applications, social media, and messaging platforms to transform your business operations. Join us in redefining the future of customer interactions and witness the impact of advanced conversational technology.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
WhatsApp Yes 

Integrations

Axis LMS Yes 
WhatsApp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ori

Founded

2017

Country

India

Website

oriserve.com

Vendor Details

Company Name

VoiceGenie

Website

voicegenie.ai/

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Alternatives

Alternatives