Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

OrecX's audio recording platform was built on the principles openness, transparency and collaboration. It creates strategic, economic, and technical benefits for its users. There are millions of end points around the globe. Oreka TR (total recording) is our flagship software. It includes all the features you need to record calls, at a fraction of the cost of other call recorder solutions. This includes screen recording, multi-tenancy recording, multisite recording, audit trail and retention management. Auto tagging allows you to select certain red-flag phrases, such as "can I order" or "not satisfied", to have the recording system track them automatically.

Description

Versadial's Versadial VSLogger recorder combines live team performance dashboards and call recording to give you a powerful tool for workforce optimization and incident recreation. RELIABLE: Can run for years without being attended INNOVATIVE: 2 to 3 major upgrades per annum and custom development INTUITIVE: Fast training time and low total cost of ownership SCALABLE: Record 2-9999 lines COMPATIBLE: Tested with a variety of established manufacturers of PBX.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Allworx Verge Yes 
Amazon Connect Yes 
AudioCodes Software-Defined Voice Network Yes 
Avaya Aura Yes 
Cisco AnyConnect Yes 
ClearPass Yes 
Comcast Business VoiceEdge Yes 
FreePBX Yes 
KANDY Yes 
LiveVox Yes 
MiVoice Business Yes 
NEC ProgrammableFlow Yes 
NetFortris Comm-unity Yes 
Q-Suite Yes 
Topbox Yes 
VICIdial Yes 
Zultys ZAC Yes 

Integrations

Allworx Verge No 
Amazon Connect No 
AudioCodes Software-Defined Voice Network No 
Avaya Aura No 
Cisco AnyConnect No 
ClearPass No 
Comcast Business VoiceEdge No 
FreePBX No 
KANDY No 
LiveVox No 
MiVoice Business No 
NEC ProgrammableFlow No 
NetFortris Comm-unity No 
Q-Suite No 
Topbox No 
VICIdial No 
Zultys ZAC No 

Pricing Details

Flexible licensing
Free Trial Yes 
Free Version Yes 

Pricing Details

$96/Channel/Year
Or starting at $960 for permanent license.

Permanent license option as well as subscription year term license available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OrecX

Founded

2006

Country

United States

Website

www.orecx.com

Vendor Details

Company Name

Versadial Solutions

Founded

1994

Country

United States

Website

www.versadial.com

Product Features

Call Recording

Archiving Yes 
Call Sharing No 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking Yes 
Scheduled Recording No 
Screen Activity Recording Yes 
Video Call Recording Yes 

Call Tracking

CRM No 
Call Log No 
Call Recording Yes 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Speech Analytics

Automatic Transcription No 
Call Center Management No 
Call Recording Yes 
Customer Experience Management No 
Data Security No 
Natural Language Processing No 
Predictive Analytics No 
Self-Service Search No 
Sentiment Analysis No 
Surveys & Feedback No 

Product Features

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking No 
Budgeting & Forecasting Yes 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning Yes 
Trend / Problem Indicators Yes 
Visual Analytics No 

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics Yes 

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking Yes 
Scheduled Recording Yes 
Screen Activity Recording Yes 
Video Call Recording Yes 

Call Tracking

CRM No 
Call Log No 
Call Recording Yes 
Call Routing No 
Caller Identification Yes 
Campaign Management Yes 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Alternatives

Alternatives

VRS Recording System Reviews

VRS Recording System

NCH Software
CASH+ Call Recording Software Reviews

CASH+ Call Recording Software

Hansen Software Corp
Tollring Reviews

Tollring

Amity Solutions