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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.

Description

A comprehensive system designed to streamline sales efforts, enhance order processing efficiency, ensure precise inventory management, and provide superior business insights. This solution offers a risk-free trial with no initial costs associated with training, software, or consultancy services. Regardless of the sales channel, customer purchase orders can be processed swiftly, allowing for both automatic and manual acceleration of high-volume sales orders. Shipments are generated as child transactions linked to sales orders, meticulously tracking allocated line items throughout the warehouse's picking, packing, and shipping stages. Users receive real-time updates on shipment statuses, including courier tracking numbers, ensuring complete transparency. Every transaction is meticulously recorded through stock instances that capture transaction IDs. When orders exceed the credit limits established for customer accounts, predefined rules activate to halt the order and shipment processes. While current orders and shipments are paused, new orders can still be captured, although they remain unapproved until further review. This ensures that businesses maintain control over their operations while efficiently managing customer expectations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$675 per month
Free Trial
Free Version

Pricing Details

$199.80 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cyrane Systems

Website

www.cyranesystems.com

Vendor Details

Company Name

Salesorder.com

Founded

2006

Country

United Kingdom

Website

www.salesorder.com

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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Alternatives

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