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Description
The dashboard provides a comprehensive view of your company's overall performance. It facilitates the collection and analysis of insights such as customer preferences and purchasing patterns. With a variety of reports, you can swiftly assess how your business is faring. OrderGenie empowers you to monitor your assets in real-time, ensuring that you are always aware of their locations. Our automated order management system enables users to electronically process and track any order through our platform. OrderGenie also allows you to view stock levels in real-time and place orders at any time with enhanced precision. Included in an OrderGenie subscription are mobile apps that allow retailers and salespeople to place orders and access essential information using their tablets or smartphones. Additionally, OrderGenie offers a state-of-the-art technological platform for distributors, allowing them to efficiently manage their sales, customer interactions, and field teams. With just a click, you can access details about product availability, promotions, expiration dates, and much more, enhancing your operational efficiency. This extensive functionality ensures that you are always equipped with the knowledge necessary to make informed business decisions.
Description
Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.
API Access
Has API
API Access
Has API
Integrations
Freshdesk
Intercom
Microsoft Dynamics 365
RetailGraph
Salesforce
SwilERP
Zendesk
Zendesk Chat
Integrations
Freshdesk
Intercom
Microsoft Dynamics 365
RetailGraph
Salesforce
SwilERP
Zendesk
Zendesk Chat
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$199 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OrderGenie
Country
India
Website
www.ordergenie.co.in/
Vendor Details
Company Name
TypeGenie
Founded
2015
Country
United Kingdom
Website
www.typegenie.net
Product Features
Distribution
Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
