Average Ratings 3 Ratings
Average Ratings 0 Ratings
Description
Order Desk is a customizable order management app designed to help businesses organize, automate, and control their order workflows.
Order Desk simplifies order management by acting as the central hub where all your order data comes together. It connects to hundreds of services, including sales channels, print-on-demand platforms, fulfillment centers, shipping tools, and CRMs—allowing you to automate the flow of information between them without manual data entry. It offers powerful automation tools, custom imports and exports, inventory syncing, and many more features for an affordable, flexible rate.
Why Businesses Choose Order Desk
- Flexible Use Cases: Ideal for businesses using print-on-demand, third-party fulfillment, dropshipping, or hybrid models.
- Scalable Setup: Whether you're processing 100 orders a day or 100,000, Order Desk scales with you and easily adapts to rapid growth.
- Actually-Helpful Support: Get fast answers from real humans who understand order management, know the product inside and out, and genuinely want to help—no scripts, no escalations, no canned responses.
- Highly Competitive Pricing: Transparent, usage-based pricing that’s refreshingly affordable.
Description
Reduce expenses and promote effective growth with a customer-centric order management system. Enhance the efficiency of omnichannel order management by providing agents with a consolidated view across all channels, enabling them to effortlessly manage and adjust orders. Streamline orders to optimize for cost, speed, and sustainability through real-time inventory insights. Leverage automation and artificial intelligence to identify the most cost-effective workflows. Cater to demand flexibly with user-friendly tools and top-tier technology and resources. Amplify order volume while decreasing costs through these innovative features. Elevate support levels by consolidating order history and customer data into one accessible view. Enhance customer satisfaction by fulfilling orders more swiftly and economically. Integrate commerce experiences with visibility into real-time inventory management. Further elevate customer service and automation capabilities. Combine the strengths of Order Servicing with Service Cloud to deliver a truly cohesive experience for your customers. Ultimately, save time and boost profitability through efficient omnichannel fulfillment strategies, ensuring that your business remains competitive in a rapidly evolving marketplace.
API Access
Has API
No
API Access
Has API
No
Integrations
Braintree
Yes
Campaign Monitor
Yes
Canopy
No
ConnectPointz
Yes
Dropbox
Yes
Emma
Yes
Endicia
Yes
Foxy.io
Yes
Mailchimp
Yes
PayPal
Yes
Integrations
Braintree
No
Campaign Monitor
No
Canopy
Yes
ConnectPointz
No
Dropbox
No
Emma
No
Endicia
No
Foxy.io
No
Mailchimp
No
PayPal
No
Pricing Details
$20.00/month
Starter $20mo + 25¢/order Pro $60mo + 10¢/order Plus $120mo + 5¢/order
Free Trial
Yes
Free Version
No
Pricing Details
$0.15 per order
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Order Desk
Founded
2014
Country
United States
Website
www.orderdesk.com
Vendor Details
Company Name
Salesforce
Country
United States
Website
www.salesforce.com/products/commerce-cloud/ecommerce/order-management/
Product Features
Order Management
Back Order Management
Yes
Catalog Management
No
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
No
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No