Average Ratings 3 Ratings
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Description
Order Desk is a customizable order management app designed to help businesses organize, automate, and control their order workflows.
Order Desk simplifies order management by acting as the central hub where all your order data comes together. It connects to hundreds of services, including sales channels, print-on-demand platforms, fulfillment centers, shipping tools, and CRMs—allowing you to automate the flow of information between them without manual data entry. It offers powerful automation tools, custom imports and exports, inventory syncing, and many more features for an affordable, flexible rate.
Why Businesses Choose Order Desk
- Flexible Use Cases: Ideal for businesses using print-on-demand, third-party fulfillment, dropshipping, or hybrid models.
- Scalable Setup: Whether you're processing 100 orders a day or 100,000, Order Desk scales with you and easily adapts to rapid growth.
- Actually-Helpful Support: Get fast answers from real humans who understand order management, know the product inside and out, and genuinely want to help—no scripts, no escalations, no canned responses.
- Highly Competitive Pricing: Transparent, usage-based pricing that’s refreshingly affordable.
Description
OrderLogix streamlines daily processing tasks, facilitates first contact resolution for customer service queries, and ensures uniform reporting across all order channels. By automating routine tasks and reducing paperwork, your entire team can direct their efforts towards enhancing customer satisfaction and driving growth. The system empowers you to oversee, manage, and swiftly modify critical components of your multi-channel sales strategy—such as scripts, offers, continuity, discounts, up-sells, and cross-sells—allowing for real-time adjustments to achieve optimal outcomes. This platform seamlessly integrates with every order channel, enabling efficient tracking and management of order data while providing the flexibility to process these orders through various fulfillment companies or call centers that align with your operational model. Additionally, this functionality enhances overall efficiency, ensuring that your business remains agile and responsive to customer needs.
API Access
Has API
No
API Access
Has API
No
Integrations
BigCommerce
Yes
Constant Contact
Yes
Dataddo
Yes
Dropbox
Yes
Endicia
Yes
Fulfillrite
Yes
JOOR
Yes
NetSuite
Yes
Sage Payment Solutions
Yes
ShipStation
Yes
Integrations
BigCommerce
No
Constant Contact
No
Dataddo
No
Dropbox
No
Endicia
No
Fulfillrite
No
JOOR
No
NetSuite
No
Sage Payment Solutions
No
ShipStation
No
Pricing Details
$20.00/month
Starter $20mo + 25¢/order Pro $60mo + 10¢/order Plus $120mo + 5¢/order
Free Trial
Yes
Free Version
No
Pricing Details
$249 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Order Desk
Founded
2014
Country
United States
Website
www.orderdesk.com
Vendor Details
Company Name
OrderLogix
Founded
2003
Website
orderlogix.com
Product Features
Order Management
Back Order Management
Yes
Catalog Management
No
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
No
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes
Product Features
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes
