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Description
Founded in Austin, Texas, Orca was built under the premise to create a simple solution to effectively manage a customer advocacy program within Salesforce.
We work to balance the capabilities of Salesforce with the end-user experience to deliver a powerful yet mindful sales application. Orca opens the door for companies and users to leverage existing relationships and data to accelerate business growth.
Our user-friendly and 100% Salesforce native interface promotes quick adoption and implementation for new customers as well as a streamlined workflow that aligns with a traditional sales cycle.
Description
Effortlessly capture the voice of your customers and integrate it into all facets of your organization. Enhance the effectiveness of your Customer Marketing initiatives without the need for additional personnel. Customers tend to place greater trust in the experiences and opinions of their peers and colleagues rather than in your marketing and sales messages. Therefore, one of the most crucial actions B2B marketers can take to foster growth is to cultivate satisfied, successful customers and leverage their voices and narratives to build trust and motivate potential buyers to act. This approach is what we refer to as Customer Marketing. SlapFive stands out as the pioneering Customer Marketing Software platform, designed to position your customer voice at the core of your business operations. With SlapFive, your marketing, sales, and service teams collaborate to gather customer experiences and insights, organize them into compelling customer stories, and utilize these narratives as evidence to attract, engage, and retain customers effectively. By doing so, you can enhance customer lifetime value through increased engagement and loyalty, ultimately leading to sustained business success. Furthermore, this strategy allows for a shared understanding across teams, ensuring that every department is aligned with the customer’s perspective.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Google Maps
Yes
OverSOC
Yes
Panaseer
Yes
ReferenceEdge
No
Salesforce
Yes
Slack
Yes
Tango Card
Yes
Tremendous
Yes
Zapper
Yes
Integrations
Google Maps
No
OverSOC
No
Panaseer
No
ReferenceEdge
Yes
Salesforce
No
Slack
No
Tango Card
No
Tremendous
No
Zapper
No
Pricing Details
$10,000 Annually
Pricing starts at $10,000 per year for unlimited users and unlimited features.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Orca by Cortez Labs
Founded
2019
Country
United States
Website
www.orcaforce.co
Vendor Details
Company Name
SlapFive
Founded
2015
Country
United States
Website
www.slapfive.com
Product Features
Customer Reference Management
Nomination Tracking
Yes
Program Notices
Yes
Reference Usage Tracking
Yes
Reward Distribution
Yes
Search
Yes
Referral
Affiliate Marketing
No
Campaign Management
No
Contact Management
No
Employee Referral Management
Yes
Feedback Management
Yes
Lead Engagement
No
Loyalty Program
Yes
Referral Tracking
Yes
Rewards Management
Yes
Product Features
Customer Advocacy
Advocate Management
No
Campaign Management
No
Communication Management
No
Community Management
No
Gamification
No
Referral Tracking
No
Reporting/Analytics
No
Rewards Program
No
Social Engagement
No
