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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Setting up the system is straightforward and it accommodates a variety of phone models and service providers while seamlessly integrating with existing central systems. You can effortlessly handle all your phone communications using a user-friendly and visually appealing platform. Each incoming call can be directed to the most suitable person or agent at the right time, ensuring efficient communication. The online control panel allows for easy recording, monitoring, and listening to all calls made within your organization. You can create an unlimited number of call routes, giving you flexibility in managing them through the back office. Additionally, you can customize messages for automated attendance based on extension numbers, times, or caller identification. Incoming calls can be redirected to predetermined numbers, and when lines are busy, calls can be queued while retaining the caller's information for future reference. Another noteworthy feature is conference calling, which enhances connectivity by allowing three or more individuals to connect simultaneously, ultimately saving you both time and resources. This comprehensive system streamlines communication processes and enhances overall operational efficiency.

Description

With over 90% of calls originating and terminating on our expansive on-net phone number footprint in the United States, we proudly achieve an industry-leading 97% call completion rate. As a recognized Tier 1 Carrier, we empower businesses to bypass intermediaries, resulting in savings of 20-40% on their current communication services. The conversations you have daily are a vital expression of your brand's identity. Inteliquent SIP Trunking enhances your engagement with every interaction, ensuring a smoother communication process. Our vast SIP network boasts the largest native footprint, providing straightforward solutions for both wholesalers and enterprises, so you can consistently be available for your clients with a reliable partner. As demand fluctuates throughout the day or year, you may find the need to rapidly increase your capacity to accommodate temporary spikes in call volume or to support your fast-paced growth. With our secure online portal, you can immediately scale your capacity, manage number inventory, or modify routing as required. Furthermore, integration with Inteliquent APIs allows for effortless provisioning and management of your applications, streamlining your operational efficiency. This comprehensive approach ensures that your communication infrastructure is always optimized for performance and reliability.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Descartes Fleet Performance Management Yes 
Microsoft Entra ID Yes 
MySQL Yes 
PostgreSQL Yes 
SQL Server Yes 
SQLite Yes 
Salesforce Yes 

Integrations

Descartes Fleet Performance Management No 
Microsoft Entra ID No 
MySQL No 
PostgreSQL No 
SQL Server No 
SQLite No 
Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ORBCOM

Founded

2002

Country

Portugal

Website

orbcom.pt/our-products/orbox/

Vendor Details

Company Name

Voyant

Founded

2003

Country

United States

Website

www.voyant.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory No 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management No 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups No 
SIP Trunking Yes 
Unified Communications No 
Voice Quality Enhancement No 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management Yes 
Real-time Chat No 
Reporting/Analytics Yes 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Alternatives

Alternatives

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