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Description

Drive the expansion of your business and foster brand fidelity with Oracle CX Marketing, which is a comprehensive suite of digital marketing tools within Oracle Cloud CX designed for both B2B and B2C marketers. This solution empowers users to leverage real-time insights and customer signals for crafting tailored experiences. By integrating customer behaviors, transactions, and demographic information across various platforms such as marketing, sales, service, and back-office functions, organizations can design exceptional experiences for every customer. Gather information from a multitude of sources, implement intelligence on a grand scale, and utilize insights to provide personalized interactions at critical moments. This approach allows marketers to blend their intuition and creativity to orchestrate compelling campaigns and unforgettable customer experiences. Focus on high-value clients and individuals, enhance lead generation and its progression, increase customer loyalty and growth, and guarantee consistent and personalized communication across all channels and regions. Ultimately, this strategy not only boosts brand engagement but also positions your business for sustainable success in a competitive landscape.

Description

Utilize PUBLITRAC to oversee all your relationship marketing strategies, enhancing customer acquisition, engagement, and retention through a few well-structured campaigns. Marketing information often comes from various sources; however, by centralizing this data, you can establish a real-time connection that enables you to track and manage every new interaction with your contacts. As your customers engage with your digital platforms, their profiles become more refined in real-time. You can categorize your database and generate lists tailored to the attributes, interests, and behaviors of your audience. It’s essential to communicate the right message to the appropriate individual at the optimal moment. Our three tiers of personalization—recipient, sender, and dynamic content—help you optimize your email campaigns effectively. The potential for customization is as vast as your customer base. Moreover, you can automate your campaign strategies based on previous customer behaviors, their interests, and their socio-demographic profiles, ensuring a tailored approach that resonates with each recipient. This level of personalization not only increases satisfaction but also drives loyalty among your customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Attend
Blackbox
Callwise
CrowdTwist
Dyspatch
Eloqua
Gimbal by Infillion
Oracle Advertising
Oracle Audience Segmentation
Oracle BlueKai
Oracle Cloud CX
Oracle Maxymiser
Oracle Partner Relationship Management
Oracle Responsys
Oracle Service
Oracle Subscription Management
PFL Direct Mail
ProofJump
SSIS Integration Toolkit
X (Twitter)

Integrations

Attend
Blackbox
Callwise
CrowdTwist
Dyspatch
Eloqua
Gimbal by Infillion
Oracle Advertising
Oracle Audience Segmentation
Oracle BlueKai
Oracle Cloud CX
Oracle Maxymiser
Oracle Partner Relationship Management
Oracle Responsys
Oracle Service
Oracle Subscription Management
PFL Direct Mail
ProofJump
SSIS Integration Toolkit
X (Twitter)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com

Vendor Details

Company Name

PUBLITECH

Founded

1996

Country

Canada

Website

www.publitech.com/marketing-relationnel/

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Data Management Platforms (DMP)

Ad Network Integration
Analytics / ROI Tracking
Audience Targeting
Behavioral Analytics
CRM
Campaign Management
Competitive Analysis
Customer Journey Mapping
Data Capture / Transfer
Data Classification
Data Visualization

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Product Features

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Alternatives

Alternatives