Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 3 Ratings

Total
ease
features
design
support

Description

Oracle Cobrowse Cloud Service serves as a collaborative platform that permits agents to interact with a customer's screen in real time during voice or chat sessions, assisting them in reaching solutions effectively. This capability not only helps agents comprehend customer concerns more thoroughly but also allows for swifter resolutions, thereby improving the overall customer journey. Moreover, agents can leverage Cobrowse for purposes such as increasing sales conversions and providing superior customer support. The service can be accessed as an independent tool or as a feature integrated within Oracle Fusion Service. For businesses to utilize Oracle Cobrowse, they need to implement the Cobrowse launcher script on their websites, ensuring seamless operation. This integration fosters a more interactive and engaging experience for both customers and agents alike.

Description

Vectera makes it easy to meet clients online. You can schedule appointments and hold secure video meetings up to four people. All your clients can create communication hubs. Use whiteboards, cobrowsing, and document annotation to get creative. 1-click start, no downloads, no frustrations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign No 
AdminPulse No 
CalendarHero No 
Dropbox No 
Evidence No 
Google Drive No 
Integrately No 
Microsoft 365 No 
Microsoft OneDrive No 
Oracle Service Yes 
Pabbly Connect No 
Salesflare No 
SimplyMeet.me No 
Stackreaction No 
Stripe No 
Teamleader No 

Integrations

ActiveCampaign Yes 
AdminPulse Yes 
CalendarHero Yes 
Dropbox Yes 
Evidence Yes 
Google Drive Yes 
Integrately Yes 
Microsoft 365 Yes 
Microsoft OneDrive Yes 
Oracle Service No 
Pabbly Connect Yes 
Salesflare Yes 
SimplyMeet.me Yes 
Stackreaction Yes 
Stripe Yes 
Teamleader Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$8.99/month/user
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Oracle

Country

United States

Website

docs.oracle.com/en/cloud/saas/fusion-service/faiec/oracle-cobrowse.html

Vendor Details

Company Name

Vectera

Founded

2016

Country

Belgium

Website

www.vectera.com

Product Features

Product Features

Collaboration

Brainstorming No 
Calendar Management Yes 
Chat / Messaging Yes 
Contact Management No 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing Yes 
Task Management No 
Version Control No 
Video Conferencing Yes 

Meeting

Action Item Tracking No 
Agenda Management Yes 
Attendee Management No 
Board Meetings No 
Committee Meetings No 
Internal Meetings Yes 
Invitation Management No 
Legislative Meetings Yes 
Materials Management No 
Meeting Feedback No 
Meeting Preparation Tools Yes 
Meeting Room Booking Yes 
Minutes Management Yes 
Post-Meeting Tools Yes 
Scheduling Yes 
Travel Management No 
Voting Management No 

Screen Sharing

Annotations / Drawing Tools Yes 
Desktop / Browser Sharing Yes 
Mobile Screen Sharing Yes 
Presenter Control Management Yes 
Remote Control Yes 
Screen Capture Yes 
Screen Mirroring No 
Screen Recording Yes 

Tutoring

Appointment Scheduling Yes 
Attendance Tracking No 
Automatic Grading No 
Billing & Invoicing No 
Client Management No 
Electronic Assignments & Tests Yes 
Employee Management No 
Learning Plans No 
Lesson Notes Yes 
Online Classes Yes 
Online Payments Yes 
Parent / Student Portal No 
Progress Reports No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Web Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Alternatives

Alternatives

Onstream Meetings Reviews

Onstream Meetings

Onstream Media