Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.

Description

Tecnotree's Digital Convergent Billing System (DCBS) serves as an integrated revenue management solution aimed at merging diverse business assets into reusable elements, facilitating the development of new business models that cater to the increasing demand for innovative services. This comprehensive convergent platform allows the management of both traditional and next-generation services, empowering Communication Service Providers (CSPs) to maintain a complete overview of all subscribed services utilized by customers, ultimately leading to inventive monetization strategies. With DCBS, CSPs can efficiently handle a combination of services from their own offerings as well as those from partners. The system offers real-time charging capabilities, which guarantees precise billing consistently while accommodating a wide array of flexible payment methods. By enabling the monetization of all customer segments across different business lines and service types on a singular platform, CSPs can streamline outdated legacy systems that were previously reliant on various network components. Furthermore, this approach enhances operational efficiency and supports the rapid adaptation to market changes, ensuring that CSPs remain competitive in an evolving landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CrowdTwist Yes 
CyberPlan Yes 
Dyne Yes 
GoSaaS Data Migrator Yes 
Hyland IDP Yes 
Ikigai Yes 
Immuta Yes 
NiCE CXone Mpower Yes 
OnScreen Yes 
Oracle API Management Yes 
Oracle Audience Segmentation Yes 
Oracle Digital Assistant Yes 
Oracle Partner Relationship Management Yes 
Oracle Service Yes 
Oracle Subscription Management Yes 
QANplatform Yes 
WorkRails Yes 
Zoomin Yes 
powerconnect.ai Yes 

Integrations

CrowdTwist No 
CyberPlan No 
Dyne No 
GoSaaS Data Migrator No 
Hyland IDP No 
Ikigai No 
Immuta No 
NiCE CXone Mpower No 
OnScreen No 
Oracle API Management No 
Oracle Audience Segmentation No 
Oracle Digital Assistant No 
Oracle Partner Relationship Management No 
Oracle Service No 
Oracle Subscription Management No 
QANplatform No 
WorkRails No 
Zoomin No 
powerconnect.ai No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/platform/

Vendor Details

Company Name

Tecnotree

Founded

1978

Country

Finland

Website

www.tecnotree.com/digital/dcbs/

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Alternatives

Alternatives

CostGuard Reviews

CostGuard

IDI Billing Solutions
Nexign BSS Reviews

Nexign BSS

Nexign
basis2 Reviews

basis2

Prophecy International