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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.

Description

Oracle Content and Experience is a robust cloud-based content management system designed to enhance collaboration, streamline workflows, and utilize machine learning for tagging and authoring suggestions, ultimately improving content creation speed by 20%, cutting search expenses by as much as 30%, and ensuring adherence to corporate governance standards. Developers have the flexibility to quickly create content-rich websites using pre-designed templates or distribute content across various existing platforms, including web, mobile, and digital assistants, as well as enterprise applications, to provide engaging and pertinent experiences in marketing efforts. All enterprise documents and assets, ranging from invoices and marketing materials to company files, images, and videos, can be conveniently stored in a centralized location that is accessible from any device, whether it be a smartphone, computer, or tablet. Additionally, the process of creating video content has been significantly simplified; users can initiate a project within Oracle Content and Experience, upload or create media, and engage in collaborative editing directly within the platform. This comprehensive approach not only enhances productivity but also elevates the overall quality of content delivery across various channels.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ATSTimeWork OnDemand Yes 
Canonical Juju Yes 
CoreSite Open Cloud Exchange Yes 
CyberPlan Yes 
DBeaver Community Yes 
DbVisualizer Yes 
Google Drive No 
Immuta Yes 
JobRunner Yes 
OnScreen Yes 
Oracle API Management Yes 
Oracle Aconex No 
Oracle Cloud Infrastructure Object Storage Yes 
Oracle Digital Assistant Yes 
Oracle Intelligent Advisor Yes 
Oracle Partner Relationship Management Yes 
Oracle Responsys Yes 
Paradiso LMS Yes 
Redgate SQL Toolbelt Yes 

Integrations

ATSTimeWork OnDemand No 
Canonical Juju No 
CoreSite Open Cloud Exchange No 
CyberPlan No 
DBeaver Community No 
DbVisualizer No 
Google Drive Yes 
Immuta No 
JobRunner No 
OnScreen No 
Oracle API Management No 
Oracle Aconex Yes 
Oracle Cloud Infrastructure Object Storage No 
Oracle Digital Assistant No 
Oracle Intelligent Advisor No 
Oracle Partner Relationship Management No 
Oracle Responsys No 
Paradiso LMS No 
Redgate SQL Toolbelt No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/platform/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/content-experience/management/

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Content Collaboration

Client Portal No 
Cloud Storage No 
Digital Asset Management No 
Document Creation / Editing No 
Document Management No 
Electronic Signature No 
Feedback Management No 
File Sharing No 
Messaging / Discussion No 
Real-Time / Interactive Editing No 
Roles / Permissions No 
Search No 
Version Control No 
Video / Image Editing No 
Workflow / Approval Process No 

Digital Asset Management

Asset Categorization No 
Asset Library No 
Asset Sharing No 
Brand Control No 
Customizable Branding No 
File Conversion No 
Metadata Management No 
Mobile App No 
Reporting/Analytics No 
Search Within Document No 
Search/Filter No 
Version Control No 
Watermarking No 
Workflow Management No 

Enterprise Content Management (ECM)

Archiving & Retention No 
Collaboration Tools No 
Content Lifecycle Management No 
Digital Asset Management No 
Document Management No 
Electronic Signature No 
Information Governance No 
Mobile Access No 
Search No 
Version Control No 
Workflow Management No 

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

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