Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.
Description
Oracle Content and Experience is a robust cloud-based content management system designed to enhance collaboration, streamline workflows, and utilize machine learning for tagging and authoring suggestions, ultimately improving content creation speed by 20%, cutting search expenses by as much as 30%, and ensuring adherence to corporate governance standards. Developers have the flexibility to quickly create content-rich websites using pre-designed templates or distribute content across various existing platforms, including web, mobile, and digital assistants, as well as enterprise applications, to provide engaging and pertinent experiences in marketing efforts. All enterprise documents and assets, ranging from invoices and marketing materials to company files, images, and videos, can be conveniently stored in a centralized location that is accessible from any device, whether it be a smartphone, computer, or tablet. Additionally, the process of creating video content has been significantly simplified; users can initiate a project within Oracle Content and Experience, upload or create media, and engage in collaborative editing directly within the platform. This comprehensive approach not only enhances productivity but also elevates the overall quality of content delivery across various channels.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Aptivio
Yes
GoSaaS Data Migrator
Yes
Hyland IDP
Yes
Microsoft OneDrive
No
Multipass
Yes
MySQL Workbench
Yes
Oracle Aconex
No
Oracle Cloud Infrastructure
No
Oracle Cloud Infrastructure Object Storage
Yes
Oracle Fusion SCM Analytics
Yes
Integrations
Aptivio
No
GoSaaS Data Migrator
No
Hyland IDP
No
Microsoft OneDrive
Yes
Multipass
No
MySQL Workbench
No
Oracle Aconex
Yes
Oracle Cloud Infrastructure
Yes
Oracle Cloud Infrastructure Object Storage
No
Oracle Fusion SCM Analytics
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/platform/
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/content-experience/management/
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
Content Collaboration
Client Portal
No
Cloud Storage
No
Digital Asset Management
No
Document Creation / Editing
No
Document Management
No
Electronic Signature
No
Feedback Management
No
File Sharing
No
Messaging / Discussion
No
Real-Time / Interactive Editing
No
Roles / Permissions
No
Search
No
Version Control
No
Video / Image Editing
No
Workflow / Approval Process
No
Digital Asset Management
Asset Categorization
No
Asset Library
No
Asset Sharing
No
Brand Control
No
Customizable Branding
No
File Conversion
No
Metadata Management
No
Mobile App
No
Reporting/Analytics
No
Search Within Document
No
Search/Filter
No
Version Control
No
Watermarking
No
Workflow Management
No
Enterprise Content Management (ECM)
Archiving & Retention
No
Collaboration Tools
No
Content Lifecycle Management
No
Digital Asset Management
No
Document Management
No
Electronic Signature
No
Information Governance
No
Mobile Access
No
Search
No
Version Control
No
Workflow Management
No
Workflow Management
Access Controls/Permissions
No
Approval Process Control
No
Business Process Automation
No
Calendar Management
No
Compliance Tracking
No
Configurable Workflow
No
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
No
No-Code
No
Task Management
No
Third Party Integrations
No
Workflow Configuration
No