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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Oracle Cloud CX, built on a cutting-edge cloud platform that utilizes best practices and innovative technologies, provides tools that are user-friendly for business staff while being robust enough for developers to enhance further. The suite of Oracle CX applications is both groundbreaking and adaptable, ensuring reliable performance and security for its users. By adopting a data-centric strategy, Oracle Cloud CX effectively links customer behaviors, transactions, and demographic information across various sectors, including marketing, sales, and service, to craft tailored experiences for each user. With over four decades of expertise, Oracle has assisted clients in effectively managing, safeguarding, and leveraging their data for business benefits. Data is integral to our identity. The platform allows businesses to create, share, and distribute meaningful content and offers, enabling the personalization of customer interactions. Additionally, Oracle Content Management serves as a centralized hub for all enterprise assets, such as invoices, marketing materials, company documents, images, and videos, streamlining management and access to crucial content across the organization. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections with customers.

Description

Fulfill both internal and external reporting requirements using Oracle Cloud EPM Narrative Reporting. Engage collaboratively throughout the report development process to create, write, review, and distribute management and compliance reports. Access real-time data effortlessly from both Oracle and non-Oracle sources, including spreadsheets, Hyperion EPM applications, Oracle Cloud EPM applications, Oracle Cloud Financials, Oracle Analytics content, and native databases. There's no need to start from scratch with your existing reports; you can easily incorporate your current Microsoft Word, PowerPoint, or PDF narrative reports alongside Excel-based documents through a streamlined and controlled method. Additionally, enhance the understanding of financial data by merging financial statements with descriptive text within a unified report. This integration not only clarifies the figures but also enriches the overall narrative, making the reports more insightful.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Ada Yes 
Aptivio Yes 
CrowdTwist Yes 
DbVisualizer Yes 
FloorManager Yes 
Idealogic Yes 
JobRunner Yes 
Mir Display Server Yes 
NiCE CXone Mpower Yes 
Oracle Audience Segmentation Yes 
Oracle Big Data Preparation Yes 
Oracle Fusion Cloud Financials No 
Oracle Responsys Yes 
Oracle Service Yes 
Oracle Unity Customer Data Platform Yes 
Paradiso LMS Yes 
SmartShare Yes 
SolidCAD Variant Yes 
TeamSupport Yes 

Integrations

Ada No 
Aptivio No 
CrowdTwist No 
DbVisualizer No 
FloorManager No 
Idealogic No 
JobRunner No 
Mir Display Server No 
NiCE CXone Mpower No 
Oracle Audience Segmentation No 
Oracle Big Data Preparation No 
Oracle Fusion Cloud Financials Yes 
Oracle Responsys No 
Oracle Service No 
Oracle Unity Customer Data Platform No 
Paradiso LMS No 
SmartShare No 
SolidCAD Variant No 
TeamSupport No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/platform/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/performance-management/narrative-reporting/

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Reporting

Customizable Dashboard No 
Data Source Connectors No 
Drag & Drop No 
Drill Down No 
Email Reports No 
Financial Reports No 
Forecasting No 
Marketing Reports No 
OLAP No 
Report Export No 
Sales Reports No 
Scheduled / Automated Reports No 

Alternatives

Alternatives

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