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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OpenText Knowledge Discovery is an AI-powered knowledge management platform for discovering, analyzing, classifying, and enriching information across enterprise content repositories. It helps organizations turn unstructured documents and rich media into searchable and actionable knowledge for employees, business processes, compliance programs, and AI applications. Users can search, categorize, visualize, and review documents and media located across connected enterprise systems. AI capabilities include entity extraction, semantic analysis, natural language querying, content classification, sensitive data detection, speech recognition, and identification of people and objects. The platform enriches content metadata to label, categorize, protect, and provide additional context around existing information assets. These capabilities can help organizations prepare enterprise content for GenAI by making relevant information easier for AI systems to discover and use accurately. OpenText Knowledge Discovery supports more than 160 repository and application connectors and more than 2,300 content types. Integrations include Microsoft SharePoint, Teams, Exchange and OneDrive, Google services, Amazon S3, Salesforce, ServiceNow, Slack, Jira, Webex, Box, Dropbox, Hadoop, and Confluence. Organizations can use the platform for knowledge discovery, investigations, risk management, compliance, AI readiness, intelligent processes, and extracting additional value from existing content management environments.

Description

The Power BI Connector for ServiceNow offers a no-code solution that seamlessly transfers data from ServiceNow into Microsoft Power BI for enhanced reporting and analytics capabilities. Users can effortlessly import incidents, requests, and various ServiceNow tables into Power BI, utilizing pre-designed dashboard templates for quick setup. This tool allows for precise data selection, enables scheduled automatic refreshes to ensure reports are always up-to-date, and integrates ServiceNow data with other enterprise sources in the same BI environment. Available through the ServiceNow Store, it simplifies the process by eliminating the need for coding or middleware while adhering to ServiceNow's established roles and permissions. Additionally, the Power BI Connector is part of Tempo's suite of BI connectors within its Strategic Portfolio Management (SPM) offerings, which also includes integrations for platforms like Jira and monday.com, highlighting its versatile utility across multiple project management tools.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Microsoft Azure Yes 
Microsoft Power BI No 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
ServiceNow No 

Integrations

Microsoft Azure No 
Microsoft Power BI Yes 
Microsoft SharePoint No 
Microsoft Teams No 
ServiceNow Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$10/month/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/products/knowledge-discovery

Vendor Details

Company Name

Tempo Software

Founded

2009

Country

Iceland

Website

www.tempo.io/products/power-bi-connector-for-servicenow

Product Features

Enterprise Search

AI / Machine Learning No 
Faceted Search / Filtering No 
Full Text Search No 
Fuzzy Search No 
Indexing No 
Text Analytics No 
eDiscovery No 

Product Features

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