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features
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support

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Description

OpenText Content Manager serves as a governance-centric enterprise content management (ECM) platform that assists organizations in safeguarding information while ensuring compliance with data privacy regulations. This solution presents a robust, ready-to-use software designed for effective management and collaboration on various types of content, including documents, records, emails, web content, images, videos, and workflows, thereby supporting the achievement of business goals. It features a contemporary web client equipped with a zero-footprint interface that facilitates essential functions like dynamic and advanced searches, saved searches, effortless check-in and check-out processes, tagging, task management, and report creation. Furthermore, Content Manager seamlessly integrates with major enterprise applications such as SAP, SAP SuccessFactors, Salesforce, Microsoft 365, and Microsoft Dynamics, eliminating information silos and promoting smooth information transfer throughout business operations. By consolidating various content types and ensuring compliance, it empowers organizations to optimize their information governance strategies effectively.

Description

Smarsh is a unified communications intelligence platform that helps organizations manage compliance and risk with confidence. It captures and archives communications across email, mobile, voice, chat, video, and AI-enabled channels in their native formats. Built specifically for regulated industries, the platform supports global regulatory and data retention requirements. AI-powered analytics identify potential risks, misconduct, and emerging issues before they escalate. Centralized access to data streamlines legal discovery and speeds up investigations. Intelligent search, tagging, and filtering uncover insights that legacy tools often miss. Open APIs allow seamless integration with existing compliance and IT systems. Hyperscalable cloud infrastructure supports high-volume data ingestion and export. End-to-end encryption protects sensitive communications data at all times. Smarsh helps organizations turn compliance from a requirement into a strategic advantage.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Constant Contact
Facebook
Google Workspace
Hootsuite
Intulse
Microsoft 365
Microsoft Exchange
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
Moxo
MyRepChat
SAP SuccessFactors
Salesforce Agentforce Marketing
Slack
Sprinklr Social
Vimeo
WhatsApp
X (Twitter)

Integrations

Salesforce
Constant Contact
Facebook
Google Workspace
Hootsuite
Intulse
Microsoft 365
Microsoft Exchange
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
Moxo
MyRepChat
SAP SuccessFactors
Salesforce Agentforce Marketing
Slack
Sprinklr Social
Vimeo
WhatsApp
X (Twitter)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/products/content-manager

Vendor Details

Company Name

Smarsh

Founded

2002

Country

United States

Website

www.smarsh.com

Product Features

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Product Features

Archiving

Access Control
Data Deduplication
Document Management
Email Archiving
Multimedia Archiving
Retention Management
Storage Management
Version Control
Web Archiving
eDiscovery

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

eDiscovery

Case Analytics
Compliance Management
Discussion Threads
Document Indexing
Document Tracking
Full Text Extraction
Keyword Search
Metadata Extraction
Topic Clustering

Email Archiving

Access Control
Backup Management
Compliance Management
Data Deduplication
Data Export
Encryption
Retention Management
Storage Management
Threat Protection
eDiscovery

Alternatives

Alternatives

OpenText ECM Reviews

OpenText ECM

OpenText