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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Whether deployed on-premises or in the Cloud, CX-E provides flawless integration with leading communication platforms such as Avaya, Cisco, Microsoft, Mitel, and NEC, enhancing any existing telephony and email system. It boasts industry-leading features, including comprehensive voice message encryption from start to finish. Users can benefit from a mobile app that enables single number reach, intelligent call forwarding, distinct separation of business and personal calls, inbound call screening, and protection of mobile numbers. The system consolidates voicemail, email, and fax into a unified inbox for ease of access. It also offers text-to-speech, voicemail transcription, and secure messaging features. With speech-enabled technology, users can access their calendars, emails, faxes, and voicemails hands-free and eyes-free. Additionally, the federated presence feature allows users to play personalized greetings based on their calendar availability. CX-E accommodates multiple attendants, provides speech-recognition interfaces, customizable greetings for various departments, multilingual options, and scheduled messages. Furthermore, it enables tailored automated outreach through telephone calls or text messages, enhancing communication efficiency across the board. This comprehensive solution is designed to streamline communication processes and improve overall productivity.

Description

Voconix is a software-as-a-service solution that allows companies to effortlessly craft and oversee professional voice messages for their telephony systems, requiring no technical expertise or outside assistance. Whether it's for voicemail greetings, on-hold messages, IVR prompts, or auto attendant responses, the entire process can be completed in mere seconds. Users can choose from a selection of 25 voices across five different European languages, input their scripts, and select from a vast library containing over 10,000 licensed and royalty-free music tracks, ultimately downloading a polished audio file in either MP3 or WAV format. The platform conveniently organizes message history by recipient or department, simplifying the process of updates and retrievals for teams of all sizes. Additionally, a pronunciation memory feature guarantees that brand names, technical terms, and surnames are consistently pronounced correctly. An automatic notification system keeps telephony installers informed when a new message is available, and for developers and integrators, an API is readily accessible, providing further flexibility and integration options. This combination of features makes Voconix an invaluable tool for businesses looking to enhance their communication processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

Avaya one-X Communicator Yes 
BroadConnect Team-One Yes 
Cisco Unified Communications Manager Yes 
Gmail Yes 
MiVoice Business Yes 
Microsoft 365 Yes 
Microsoft Authenticator Yes 
Microsoft Exchange Yes 
Momence Yes 

Integrations

Avaya one-X Communicator No 
BroadConnect Team-One No 
Cisco Unified Communications Manager No 
Gmail No 
MiVoice Business No 
Microsoft 365 No 
Microsoft Authenticator No 
Microsoft Exchange No 
Momence No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

5€/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

opentext.com

Vendor Details

Company Name

Voconix

Founded

2025

Country

France

Website

voconix.co.uk

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Product Features

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Sudhan Technology