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Average Ratings 0 Ratings
Description
Whether deployed on-premises or in the Cloud, CX-E provides flawless integration with leading communication platforms such as Avaya, Cisco, Microsoft, Mitel, and NEC, enhancing any existing telephony and email system. It boasts industry-leading features, including comprehensive voice message encryption from start to finish. Users can benefit from a mobile app that enables single number reach, intelligent call forwarding, distinct separation of business and personal calls, inbound call screening, and protection of mobile numbers. The system consolidates voicemail, email, and fax into a unified inbox for ease of access. It also offers text-to-speech, voicemail transcription, and secure messaging features. With speech-enabled technology, users can access their calendars, emails, faxes, and voicemails hands-free and eyes-free. Additionally, the federated presence feature allows users to play personalized greetings based on their calendar availability. CX-E accommodates multiple attendants, provides speech-recognition interfaces, customizable greetings for various departments, multilingual options, and scheduled messages. Furthermore, it enables tailored automated outreach through telephone calls or text messages, enhancing communication efficiency across the board. This comprehensive solution is designed to streamline communication processes and improve overall productivity.
Description
The Secunet SBC, crafted in collaboration with Secunet, is engineered to meet the stringent security requirements of institutions that demand top-tier protection. This innovative solution merges FRAFOS technology with the robust secunetWall firewall, creating a secure environment that ensures comprehensive protection and filtering of data streams across various levels, including network, transport, voice, and application layers. With its certification from the German Federal Office for Information Security (BSI) under ID BSI-DSZ-CC-1089, it achieves the coveted CC EAL 4+ rating, signifying its resilience against significant cyber threats. Furthermore, the Secunet SBC boasts exceptional integration capabilities, as acknowledged by telephone system manufacturer Mitel, which has granted it the Mitel compatible seal while recognizing Secunet as a trusted Mitel Developer Partner. Among the standout features are secure VoIP communication between internal and external networks, adaptable audio and video gateway functionalities, user-friendly GUI-driven administration, remote configuration and updates, and enhanced system reliability through failover and georedundancy across multiple locations. Additionally, this product not only safeguards communications but also positions organizations for future technological advancements.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Avaya one-X Communicator
Yes
BroadConnect Team-One
Yes
Cisco Unified Communications Manager
Yes
Gmail
Yes
MiVoice Business
Yes
Microsoft 365
Yes
Microsoft Authenticator
Yes
Microsoft Exchange
Yes
Momence
Yes
Integrations
Avaya one-X Communicator
No
BroadConnect Team-One
No
Cisco Unified Communications Manager
No
Gmail
No
MiVoice Business
No
Microsoft 365
No
Microsoft Authenticator
No
Microsoft Exchange
No
Momence
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
opentext.com
Vendor Details
Company Name
FRAFOS
Founded
2010
Country
Germany
Website
www.frafos.com/secunet-sbc
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No