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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Whether deployed on-premises or in the Cloud, CX-E provides flawless integration with leading communication platforms such as Avaya, Cisco, Microsoft, Mitel, and NEC, enhancing any existing telephony and email system. It boasts industry-leading features, including comprehensive voice message encryption from start to finish. Users can benefit from a mobile app that enables single number reach, intelligent call forwarding, distinct separation of business and personal calls, inbound call screening, and protection of mobile numbers. The system consolidates voicemail, email, and fax into a unified inbox for ease of access. It also offers text-to-speech, voicemail transcription, and secure messaging features. With speech-enabled technology, users can access their calendars, emails, faxes, and voicemails hands-free and eyes-free. Additionally, the federated presence feature allows users to play personalized greetings based on their calendar availability. CX-E accommodates multiple attendants, provides speech-recognition interfaces, customizable greetings for various departments, multilingual options, and scheduled messages. Furthermore, it enables tailored automated outreach through telephone calls or text messages, enhancing communication efficiency across the board. This comprehensive solution is designed to streamline communication processes and improve overall productivity.

Description

The Secunet SBC, crafted in collaboration with Secunet, is engineered to meet the stringent security requirements of institutions that demand top-tier protection. This innovative solution merges FRAFOS technology with the robust secunetWall firewall, creating a secure environment that ensures comprehensive protection and filtering of data streams across various levels, including network, transport, voice, and application layers. With its certification from the German Federal Office for Information Security (BSI) under ID BSI-DSZ-CC-1089, it achieves the coveted CC EAL 4+ rating, signifying its resilience against significant cyber threats. Furthermore, the Secunet SBC boasts exceptional integration capabilities, as acknowledged by telephone system manufacturer Mitel, which has granted it the Mitel compatible seal while recognizing Secunet as a trusted Mitel Developer Partner. Among the standout features are secure VoIP communication between internal and external networks, adaptable audio and video gateway functionalities, user-friendly GUI-driven administration, remote configuration and updates, and enhanced system reliability through failover and georedundancy across multiple locations. Additionally, this product not only safeguards communications but also positions organizations for future technological advancements.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Avaya one-X Communicator Yes 
BroadConnect Team-One Yes 
Cisco Unified Communications Manager Yes 
Gmail Yes 
MiVoice Business Yes 
Microsoft 365 Yes 
Microsoft Authenticator Yes 
Microsoft Exchange Yes 
Momence Yes 

Integrations

Avaya one-X Communicator No 
BroadConnect Team-One No 
Cisco Unified Communications Manager No 
Gmail No 
MiVoice Business No 
Microsoft 365 No 
Microsoft Authenticator No 
Microsoft Exchange No 
Momence No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

opentext.com

Vendor Details

Company Name

FRAFOS

Founded

2010

Country

Germany

Website

www.frafos.com/secunet-sbc

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Alternatives

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