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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OpenGreet is a voice agent platform utilizing AI technology, specifically designed for enterprises in Singapore, Malaysia, and the wider APAC region. This innovative platform streamlines both incoming and outgoing business communications, encompassing functions such as sales interactions, lead qualification processes, appointment bookings, customer service, surveys, and re-engagement of leads. Tailored for the APAC market, OpenGreet accommodates various languages including Singapore English, Mandarin, and Bahasa Melayu, as well as other local dialects. It excels in managing conversations fluidly, adjusting to unexpected customer responses instead of adhering to fixed scripts. OpenGreet caters to a diverse range of sectors including real estate, healthcare, financial services, e-commerce, insurance, education, and logistics. Furthermore, the platform is fully compliant with PDPA regulations and includes comprehensive features such as call analytics, conversation transcripts, sentiment analysis, and seamless integration with CRM systems, ensuring businesses have complete oversight of all customer interactions. With its adaptability and extensive functionality, OpenGreet is positioning itself as a vital tool for businesses aiming to enhance their customer engagement strategy in the region.

Description

Voice Logica serves as a cloud-based AI voice agent and telephony solution tailored for businesses managing customer interactions. It efficiently handles incoming calls and can initiate outgoing calls for purposes such as reminders, follow-ups, and marketing campaigns. The AI-driven agents are capable of addressing inquiries, directing or transferring calls, managing appointment scheduling and updates, retrieving information about customers and orders, as well as generating tasks or tickets through integration with various business systems. Additionally, the platform records and transcribes conversations, offering summaries and analytical insights. It accommodates discussions in both Greek and English while facilitating connections with tools like calendars, CRM, ERP, and e-commerce systems. This versatile service finds applications in diverse sectors including customer support, bookings, order inquiries, lead management, and call handling in industries such as healthcare, hospitality, retail, insurance, real estate, and education. Furthermore, its adaptability ensures that organizations can enhance their communication strategies effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Calendar No 
Microsoft Outlook No 

Integrations

Google Calendar Yes 
Microsoft Outlook Yes 

Pricing Details

$200
Free Trial Yes 
Free Version No 

Pricing Details

€49/month
Plans start at €49/month and include a defined allowance of telephony/AI minutes; additional usage may incur charges. Confirm applicable VAT, included minutes and any annual-billing terms with the vendor before purchase.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

OpenGreet

Founded

2026

Country

Singapore

Website

opengreet.ai

Vendor Details

Company Name

Voice Logica

Founded

2024

Country

Greece

Website

www.voicelogica.ai

Product Features

Product Features

Alternatives

Alternatives

No Alternatives