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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

OpenGMB offers a comprehensive solution for small businesses and marketing agencies to efficiently manage their Google Business Profiles. Utilizing Google's official Business Profile API, it consolidates reviews and responses, scheduled posts, profile modifications, health assessments, performance analytics, and client approvals into a single platform. Teams can delegate review tasks, incorporate internal commentary, perform bulk edits across multiple locations, and produce branded reports or set up a client portal. The system features configurable rules that oversee replies, posts, and profile adjustments prior to their release; specifically, both posts and profile changes must obtain approval, while responses to four- and five-star reviews can be automatically approved when the feature is activated. Additionally, OpenGMB includes an MCP server and REST API to facilitate compatibility with various clients and agents through the use of permissioned tokens. The community edition, available under the MIT license, allows for self-hosting via Docker, whereas the hosted version introduces functionality for teams, role management, client access, and custom domain integration. Furthermore, it provides a feature to track Maps rankings, enhancing its usability for businesses aiming to improve their online presence. OpenGMB thus serves as a powerful tool for those looking to optimize their Google Business Profiles effectively.

Description

SeaTicket is a collaborative, AI-driven support platform that consolidates inquiries and issue reports from multiple sources, including GitHub, Discord, Discourse, and email, into a unified workspace. The AI agents examine each new inquiry by scanning relevant issues, historical cases, and your knowledge database, subsequently offering a suggested reply or ticket. Your team can then approve, modify, or reject these suggestions, with accepted responses being posted back to the original discussion thread. Should a question require engineering expertise, it is transformed into a trackable ticket, complete with an assigned owner, internal discussions, and comprehensive context. Resolutions that receive approval are archived in a searchable knowledge base, which can be accessed and reused by both the team and the agents. SeaTicket also offers integration with Notion, Confluence, Linear, Jira, and Seafile, and features API access, an external support portal, and supports unlimited team members across all subscription plans. Users can choose between utilizing the hosted cloud service or self-hosting the Apache 2.0 code for greater flexibility. This versatility makes SeaTicket an invaluable tool for enhancing support efficiency.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Anthropic Yes 
ChatGPT Yes 
Claude Code Yes 
Claude Desktop Yes 
Confluence No 
Cursor Yes 
Discord No 
Discourse No 
GitHub No 
Google Business Profile Yes 
Jira No 
Linear No 
Model Context Protocol (MCP) Yes 
Notion No 
OpenSEO Yes 
Seafile No 
Zapier Yes 

Integrations

Anthropic No 
ChatGPT No 
Claude Code No 
Claude Desktop No 
Confluence Yes 
Cursor No 
Discord Yes 
Discourse Yes 
GitHub Yes 
Google Business Profile No 
Jira Yes 
Linear Yes 
Model Context Protocol (MCP) No 
Notion Yes 
OpenSEO No 
Seafile Yes 
Zapier No 

Pricing Details

$10/account/month
The hosted plan is $10 per account per month and includes a $10 monthly usage credit. AI-draft and rank-scan usage is metered at provider cost plus 28%; Google Business Profile operations are included subject to fair use. New hosted accounts receive a 14-day trial with $0.50 credit and no card required; the account becomes read-only after the trial. The MIT-licensed community edition has no OpenGMB fee, but self-hosting and third-party provider costs are separate.
Free Trial No 
Free Version Yes 

Pricing Details

$0/month
Free plan: $0/month, with up to 1,000 issues and 100 AI credits per month. Paid plans start at $25/month.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Synectus

Founded

2016

Country

India

Website

opengmb.synectus.com

Vendor Details

Company Name

SeaCloud Labs

Founded

2012

Country

Singapore

Website

seaticket.ai/

Product Features

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Alternatives

No Alternatives

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