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features
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support

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Description

OpenGMB offers a comprehensive solution for small businesses and marketing agencies to efficiently manage their Google Business Profiles. Utilizing Google's official Business Profile API, it consolidates reviews and responses, scheduled posts, profile modifications, health assessments, performance analytics, and client approvals into a single platform. Teams can delegate review tasks, incorporate internal commentary, perform bulk edits across multiple locations, and produce branded reports or set up a client portal. The system features configurable rules that oversee replies, posts, and profile adjustments prior to their release; specifically, both posts and profile changes must obtain approval, while responses to four- and five-star reviews can be automatically approved when the feature is activated. Additionally, OpenGMB includes an MCP server and REST API to facilitate compatibility with various clients and agents through the use of permissioned tokens. The community edition, available under the MIT license, allows for self-hosting via Docker, whereas the hosted version introduces functionality for teams, role management, client access, and custom domain integration. Furthermore, it provides a feature to track Maps rankings, enhancing its usability for businesses aiming to improve their online presence. OpenGMB thus serves as a powerful tool for those looking to optimize their Google Business Profiles effectively.

Description

ReplyOnTheFly is an innovative tool designed to help small business owners effortlessly respond to Google reviews using AI technology. It continuously monitors your Google Business Profile around the clock and sends you an email with a customized response in your brand's voice as soon as a new review is posted—allowing you to approve and publish it with just a single click. Differing from traditional reputation management platforms that rely on dashboards, ReplyOnTheFly operates entirely through email, eliminating the need for logins, applications, or additional accounts for your team. Key features include: • An email-centric workflow that enables approvals from any inbox • AI-generated replies tailored to reflect your brand's voice and tone • Continuous, real-time monitoring of Google reviews, 24/7 • A straightforward one-tap approval system or the option to make quick edits prior to posting • A hands-free auto-post mode for effortless replies (available in Pro) • Support for multiple locations (available in Pro) • A free forever plan that includes unlimited AI-generated drafts and five direct posts each month • A Pro plan starting at just $9.99 per month Businesses in various sectors such as restaurants, salons, dental practices, contractors, retail shops, and the hospitality industry utilize this tool to effectively manage their Google Business Profile. With ReplyOnTheFly, responding to reviews has never been easier or more efficient, allowing business owners to focus on what they do best while maintaining a strong online presence.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Google Business Profile Yes 
Anthropic Yes 
ChatGPT Yes 
Claude Code Yes 
Claude Desktop Yes 
Cursor Yes 
Model Context Protocol (MCP) Yes 
OpenSEO Yes 
Zapier Yes 

Integrations

Google Business Profile Yes 
Anthropic No 
ChatGPT No 
Claude Code No 
Claude Desktop No 
Cursor No 
Model Context Protocol (MCP) No 
OpenSEO No 
Zapier No 

Pricing Details

$10/account/month
The hosted plan is $10 per account per month and includes a $10 monthly usage credit. AI-draft and rank-scan usage is metered at provider cost plus 28%; Google Business Profile operations are included subject to fair use. New hosted accounts receive a 14-day trial with $0.50 credit and no card required; the account becomes read-only after the trial. The MIT-licensed community edition has no OpenGMB fee, but self-hosting and third-party provider costs are separate.
Free Trial No 
Free Version Yes 

Pricing Details

$9.99/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Synectus

Founded

2016

Country

India

Website

opengmb.synectus.com

Vendor Details

Company Name

ReplyOnTheFly

Founded

2025

Country

United States

Website

www.replyonthefly.com

Product Features

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

No Alternatives

Alternatives

RevioReputation Reviews

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