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Description

OpenGMB offers a comprehensive solution for small businesses and marketing agencies to efficiently manage their Google Business Profiles. Utilizing Google's official Business Profile API, it consolidates reviews and responses, scheduled posts, profile modifications, health assessments, performance analytics, and client approvals into a single platform. Teams can delegate review tasks, incorporate internal commentary, perform bulk edits across multiple locations, and produce branded reports or set up a client portal. The system features configurable rules that oversee replies, posts, and profile adjustments prior to their release; specifically, both posts and profile changes must obtain approval, while responses to four- and five-star reviews can be automatically approved when the feature is activated. Additionally, OpenGMB includes an MCP server and REST API to facilitate compatibility with various clients and agents through the use of permissioned tokens. The community edition, available under the MIT license, allows for self-hosting via Docker, whereas the hosted version introduces functionality for teams, role management, client access, and custom domain integration. Furthermore, it provides a feature to track Maps rankings, enhancing its usability for businesses aiming to improve their online presence. OpenGMB thus serves as a powerful tool for those looking to optimize their Google Business Profiles effectively.

Description

Together, we can enhance your online presence and reputation to draw in new customers to your locations! Streamline the dissemination of information regarding your businesses across key directories, GPS platforms, search engines, social media, and review websites. Consolidate the feedback received on your establishments from sources such as Google, Facebook, and TripAdvisor into one convenient location. Regularly generate reports, assess the data, and engage with customer feedback all from a singular platform. Motivate your happy customers to post positive reviews on your Google Business Profile. Improve your website by incorporating a store locator feature and custom pages for each location. Ensure that your points of sale stand out in search results related to your industry. Centralize the messages received on your Google Business Profile and respond effortlessly, whether centrally or locally. By working together, we can significantly boost your online visibility and enhance your e-reputation, leading to increased customer attraction for your locations! Additionally, fostering a strong online presence will not only help in gaining new customers but also in building long-term relationships with them.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Google Business Profile Yes 
Anthropic Yes 
Bing No 
ChatGPT Yes 
Claude Desktop Yes 
Cursor Yes 
Facebook No 
Factual Data No 
Google Assistant No 
Google Cloud Platform No 
Google Maps No 
HERE No 
Instagram No 
Model Context Protocol (MCP) Yes 
OpenSEO Yes 
ProspectIn No 
Tripadvisor No 
Uber No 
Waze No 
Zapier Yes 

Integrations

Google Business Profile Yes 
Anthropic No 
Bing Yes 
ChatGPT No 
Claude Desktop No 
Cursor No 
Facebook Yes 
Factual Data Yes 
Google Assistant Yes 
Google Cloud Platform Yes 
Google Maps Yes 
HERE Yes 
Instagram Yes 
Model Context Protocol (MCP) No 
OpenSEO No 
ProspectIn Yes 
Tripadvisor Yes 
Uber Yes 
Waze Yes 
Zapier No 

Pricing Details

$10/account/month
The hosted plan is $10 per account per month and includes a $10 monthly usage credit. AI-draft and rank-scan usage is metered at provider cost plus 28%; Google Business Profile operations are included subject to fair use. New hosted accounts receive a 14-day trial with $0.50 credit and no card required; the account becomes read-only after the trial. The MIT-licensed community edition has no OpenGMB fee, but self-hosting and third-party provider costs are separate.
Free Trial No 
Free Version Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Synectus

Founded

2016

Country

India

Website

opengmb.synectus.com

Vendor Details

Company Name

Partoo

Country

France

Website

www.partoo.co/en/enterprise

Product Features

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking No 

Mobile Marketing

Channel Attribution No 
Contextual Targeting No 
Coupons No 
Email Marketing No 
Engagement Monitoring Yes 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications Yes 
Text Messaging No 
Text-to-Win No 

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications Yes 
Reporting / Analytics Yes 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments No 
Online Payments No 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management No 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

SEO

A/B Testing No 
Artificial Intelligence (AI) No 
Auditing No 
Competitor Analysis No 
Content Management No 
Dashboard Yes 
Google Analytics Integration No 
Keyword Research Tools No 
Keyword Tracking No 
Link Management Yes 
Localization No 
Mobile Search Tracking No 
Rank Tracking No 
Revenue Management No 
User Management No 

Store Locator

Analytics Yes 
Automatic Location Detection No 
Directions No 
Distance Calculation No 
Event Promotions No 
Mapping No 
Product Search Filtering No 
Promotions / Coupons No 
Search No 
White Label No 

Alternatives

No Alternatives

Alternatives