Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Open Content Platform (OCP), an open-source IT discovery platform and integration platform, is a free-of-cost IT discovery and integration platform. OCP is responsible for discovery, integration, modeling, and implementing solutions in the datacenter. The micro-service core framework allows for process-level horizontal scaling. It is fully extensible and designed for developers. It also leverages components from the open-source community to greatly reduce product complexity. The dynamic discovery is fundamentally different than other ITSM vendors. Furthermore, the data-driven modeling keeps Applications and Services current for downstream consumption (e.g. Service-aware monitoring

Description

The System Asset Management System™ serves as a Configuration Management Database (CMDB) specifically designed for mid-market businesses. It includes Process Workflow modules that cover various areas such as Configuration Management, Change Management, Incident Management, Financial Management, Problem Management, Service Level Management, Release Management, Service Catalog, Document Management, Application Dependency Mapping, Availability Management, Project & Time Management, Controls, and Business Alignment. For convenience, we refer to our product as Samantha™. Samantha™ is strategically developed to fulfill the 1) business requirements, 2) financial constraints, and 3) resource availability of mid-market organizations. By choosing Samantha™, you can save costs—there’s no need to overhaul your Help Desk unless you wish to do so. Samantha™ is designed to enhance your current Service/Help Desk solution, such as Footprints, HEAT, TrackIT, Remedy, or ServiceNow, while also preserving your investments in Event Management tools like SolarWinds, What's Up Gold, Nagios, Microsoft Service Center, and Big Brother. This dual compatibility ensures that your organization can maximize existing resources while improving overall service management efficiency.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

OpenText AI Operations Management Yes 
OpenText Universal Discovery Yes 
Opsview Yes 
ServiceNow Yes 

Integrations

OpenText AI Operations Management No 
OpenText Universal Discovery No 
Opsview No 
ServiceNow No 

Pricing Details

$0
open-source license LGPL
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Open Content Platform

Website

opencontentplatform.org

Vendor Details

Company Name

Net Watch Solutions

Founded

2002

Country

United States

Website

netwatchsolutions.com/samantha.html

Product Features

CMDB

Change Management No 
Configuration Management Yes 
Data Visualization No 
Device Auto Discovery Yes 
IT Asset Management Yes 
Impact Management No 
License Management No 
Performance Management No 
Relationship Mapping Yes 

Data Discovery

Contextual Search No 
Data Classification Yes 
Data Matching Yes 
False Positives Reduction Yes 
Self Service Data Preparation No 
Sensitive Data Identification No 
Visual Analytics No 

Integration

Dashboard No 
ETL - Extract / Transform / Load Yes 
Metadata Management No 
Multiple Data Sources Yes 
Web Services Yes 

IT Asset Management

Asset Tracking Yes 
Audit Management No 
Compliance Management No 
Configuration Management Yes 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management Yes 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

Product Features

CMDB

Change Management No 
Configuration Management No 
Data Visualization No 
Device Auto Discovery No 
IT Asset Management No 
Impact Management No 
License Management No 
Performance Management No 
Relationship Mapping No 

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management Yes 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

Alternatives

OXARI Reviews

OXARI

Infonet Projekt SA

Alternatives

Virima Reviews

Virima

Virima Inc.
Virima Reviews

Virima

Virima Inc.
VIZOR Reviews

VIZOR

Vector Networks
Device42 Reviews

Device42

Device42, A Freshworks Company
iET ITSM Reviews

iET ITSM

iET Solutions
OXARI Reviews

OXARI

Infonet Projekt SA