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features
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support

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Description

Onyx Platform serves as a comprehensive CRM and dialer tailored for phone-centric sales teams operating in regulated fields like insurance and financial services, with the aim of enhancing operational efficiency and customer interaction. This platform integrates various functionalities such as CRM, telephony, intelligent lead routing, call recording with Do Not Contact (DNC) integration, compliance tools, and real-time analytics into a unified web-based interface, enabling both agents and managers to monitor lead advancement, customer histories, policy information, and upcoming actions without the hassle of switching between different applications. It presents consolidated customer profiles that encompass every policy, interaction, and note within a single view, and features customizable disposition tracking alongside role-specific perspectives for agents, managers, and administrators. Security is deeply embedded in Onyx, incorporating audit trails and activity logging across all functionalities, which assists teams in maintaining compliance effortlessly while adhering to industry-specific security standards to safeguard sensitive information. Additionally, its lead management features incorporate intelligent routing and licensing logic, among other capabilities, to optimize the sales process further. Overall, Onyx Platform not only streamlines sales operations but also fortifies compliance and data security, making it a vital tool for teams in regulated sectors.

Description

tigerlab builds insurance software for two audiences. Brokerages run on the tigerlab Broker Management System (BMS). Insurers, MGAs and embedded insurance providers run on the tiger suite (formerly i2go). The BMS is an insurance agency management system. It holds clients, policies, documents and renewals in one record, manages commissions, schemes and invoicing, and runs compliance checks for each jurisdiction, including sanctions screening. AI extracts data from documents and summarises emails. It connects to market platforms such as BiPRO in Germany and EcoHub in Switzerland. The tiger suite covers Policy Management, Billing, Claims Management and Distribution Management, used alone or together. Products can be set up without code. Both product lines are API-first and run in the cloud or on-premises. tiger suite Policy and Claims Management can also run in a customer's own AWS account. tigerlab has SOC 2 Type II attestation and ISO 27001 certification. Click the demo button and see it in action!

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWS Cloud9 No 
Damoov No 
MongoDB No 
Postman No 
QuickBooks Accountants No 
Sage 500 No 
Salesforce No 
Stripe No 
Twilio No 
Xero No 
Zoho Analytics No 

Integrations

AWS Cloud9 Yes 
Damoov Yes 
MongoDB Yes 
Postman Yes 
QuickBooks Accountants Yes 
Sage 500 Yes 
Salesforce Yes 
Stripe Yes 
Twilio Yes 
Xero Yes 
Zoho Analytics Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

- One-time setup fee
- Monthly license fee
- Transaction fee
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Onyx Platform

Founded

2025

Country

United States

Website

www.onyxplatform.com

Vendor Details

Company Name

tigerlab

Founded

2008

Country

Switzerland

Website

www.tigerlab.com/en

Product Features

Insurance Agency Management

Claims Management No 
Commission Management No 
Contact Management No 
Document Management No 
Insurance Rating No 
Life & Health No 
Policy Management No 
Property & Casualty No 
Quote Management No 

Product Features

Commercial Insurance

Billing & Invoicing Yes 
Broker / Agent Portal Yes 
Claims Management Yes 
Commission Management Yes 
Customer Portal Yes 
Document Management Yes 
Insurance Rating Yes 
Policy Management Yes 
Quote Management Yes 
Reinsurance Administration Yes 
Risk Assessment Yes 
Underwriting Management Yes 

Insurance Agency Management

Claims Management Yes 
Commission Management Yes 
Contact Management Yes 
Document Management Yes 
Insurance Rating Yes 
Life & Health No 
Policy Management Yes 
Property & Casualty Yes 
Quote Management Yes 

Insurance Claims Management

CRM Yes 
Claims tracking Yes 
Customer portal Yes 
Document management Yes 
EDI data exchange integrations Yes 
Electronic claims Yes 
Fraud management Yes 
Reporting Yes 

Insurance Policy

Cancellation Tracking Yes 
Claims Tracking Yes 
Policy Generation Yes 
Policy Issuance Yes 
Policy Processing Yes 
Quotes / Estimates Yes 
Rating Engine Yes 
Reinstatement Tracking Yes 
Reinsurance Administration Yes 
Renewal Management Yes 
Underwriting Management Yes 

Insurance Underwriting and Rating

Broker / Agent Portal Yes 
Carrier Upload Yes 
Commercial Lines Yes 
Comparative Insurance Rating Yes 
Customer Portal Yes 
For Casualty Insurance Yes 
For Health / Medical Insurance No 
For Life Insurance No 
For Personal Insurance Yes 
Multi-State Yes 
Multiple Line Rating Yes 

P&C Insurance

Billing & Invoicing Yes 
Broker / Agent Portal Yes 
Claims Management Yes 
Commission Management Yes 
Customer Portal Yes 
Document Management Yes 
Insurance Rating Yes 
Marketing Automation Yes 
Policy Management Yes 
Quote Management Yes 
Reinsurance Administration Yes 
Underwriting Management Yes 

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