Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Link multiple phone numbers to your virtual line and ensure that you never overlook a call again. Empower your team to manage numerous calls simultaneously while enjoying a OneNumber system that includes welcome greetings via IVR and a customized experience featuring a virtual receptionist and self-service options. Incoming calls are routed directly to the appropriate department based on the choices made by callers in the IVR menu, enhancing efficiency. This system brings flexibility to how your team handles calls, as calls can be forwarded straight to your employees' personal phones. You can also keep tabs on your employees' performance, analyzing every customer interaction down to the last detail. Comprehensive reports on customer calls provide daily insights regarding agent activity and call metrics. Monitor your business communications and evaluate team efficiency with timely recordings of customer conversations. With the OneNumber system, calls directed to your virtual number are seamlessly forwarded to either your own mobile or your agents' devices, eliminating the need for them to remain tethered to their landline or office desk to respond to calls. This innovative approach enhances productivity and ensures that your team is always connected, regardless of their location.
Description
Vyke is transforming the way we connect by offering up to four additional mobile numbers, enabling free calls and chats, along with affordable calls and SMS to any phone, all within a single, user-friendly application. This service allows you to have distinct phone numbers tailored for various aspects of your life, whether you're at home, in the office, traveling, socializing, or simply wishing to keep your personal number confidential. With Vyke, you can easily manage up to four extra mobile lines on your current smartphone. An extra mobile number can be beneficial for numerous purposes, including work communication, dating, travel arrangements, online sales, classified ads, web forms, or maintaining privacy for your personal number. The company, rapidly gaining traction and based in London, United Kingdom, believes that people have long been too careless about sharing their main phone number. Vyke aims to offer a more thoughtful alternative by introducing an innovative app that facilitates role-specific mobile communication. Just as we utilize various emails and social media profiles, it's time to have more than one mobile number to suit our diverse needs.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook Messenger
Yes
Instagram
Yes
LinkedIn
Yes
Pinterest
Yes
Skype
Yes
Truecaller
Yes
WhatsApp
Yes
X (Twitter)
Yes
YouTube
Yes
Integrations
Facebook Messenger
No
Instagram
No
LinkedIn
No
Pinterest
No
Skype
No
Truecaller
No
WhatsApp
No
X (Twitter)
No
YouTube
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1.20 per user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Vasudev
Country
India
Website
www.vasudev.com
Vendor Details
Company Name
Vyke Holding
Country
United Kingdom
Website
www.vyke.com
Product Features
Product Features
Cloud Communication Platform
Audio / Video Conferencing
Yes
Call Center
No
Call Recording
No
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
No
File Sharing
No
IVR / Voice Recognition
No