Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Quickly assess your business's current status through comprehensive reporting features. Streamline the collaboration between sales, purchasing, workshop, and warehouse teams with well-integrated workflows and efficient automation that saves time. Lay the foundation of your enterprise on a proven solution that has stood the test of time. Achieve sustainable growth by utilizing alerts for stock levels, BOM, and revenue. Revolutionize your operations with innovative online tools that are reshaping the manufacturing landscape. Omono’s online platform provides all the essential components you require in one dependable package. Safeguard everything from product specifications to certifications through seamless integration. Effortlessly connect your business with top-tier accounting software to enhance financial management. Foster smooth communication across customers, warehouse, production, and dispatch teams. With multiple geographically distributed data centers, you benefit from high availability and robust disaster recovery options, ensuring your operations remain uninterrupted. This comprehensive approach empowers you to optimize processes and drive efficiency across all facets of your business.
Description
The Solus One customer engagement platform takes care of all the tedious tasks for you. It aggregates service requests, assigns them to your agents, provides scripted prompts, and seamlessly logs call outcomes into your CRM while gathering essential data for comprehensive performance reports. Our innovative software connects individuals, regardless of their origins or preferred methods of communication. Embrace the opportunity to transform your communication strategies with us. Established in 2006, Solus One pioneered the introduction of VOIP (Voice over IP) services in Canada. Additionally, our subsidiary, Solus VB, specializes in delivering mass phone voice broadcasts for political and retail clients. Show your commitment to engaging with your voters, share your insights in your riding newsletter, understand your constituents' preferences and opinions, and enhance your name recognition in your riding community. By utilizing our solutions, you can foster stronger relationships and drive meaningful conversations with your audience.
API Access
Has API
No
API Access
Has API
No
Integrations
Dropbox
No
Mailchimp
No
Xero
No
Pricing Details
$45 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Omono
Founded
2016
Country
United Kingdom
Website
omono.co
Vendor Details
Company Name
Solus One
Country
Canada
Website
www.solusone.com
Product Features
Business Management
Billing & Invoicing
Yes
CRM
Yes
Employee Management
No
Financial Management
Yes
Inventory Management
Yes
Marketing Management
No
Order Management
No
Point of Sale (POS)
No
Project Management
No
Purchasing
Yes
Scheduling
No
Time & Expense Tracking
No
Training Management
No
Vendor Management
Yes
Manufacturing
Accounting Integration
Yes
ERP
Yes
MES
Yes
MRP
Yes
Maintenance Management
Yes
Purchase Order Management
Yes
Quality Management
No
Quotes/Estimates
Yes
Reporting/Analytics
Yes
Safety Management
No
Shipping Management
Yes
Order Management
Back Order Management
Yes
Catalog Management
No
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
No
Shipping Management
Yes
Special Order Management
Yes
Product Features
Call Center
Blended Call Center
Yes
Call Logging
No
Call Recording
Yes
Call Scripting
Yes
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes