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Description

Omnito is a customer engagement platform built for teams that manage a high volume of customer interactions and can't afford to lose context between them. The platform brings five capabilities together in one connected workspace: Meeting Booker for intelligent scheduling and routing, Notetaker for recordings, summaries, and action items, Live Chat and Messaging for real-time and async customer engagement, Omni-Inbox so every conversation from every channel lands in one place, and AI Copilot for assistance across booking, prep, and follow-up. Everything is linked, so what happens in a chat informs the meeting, and what happens in the meeting drives the follow-up, without manual hand-offs or switching between tools. It's CRM-agnostic and integrates with the tools teams already use. A Salesforce-native version is also available for revenue teams embedded in that ecosystem. Omnito is built for small and mid-sized businesses in sales, customer success, support, and professional services — teams where the quality of every customer interaction directly affects retention and revenue. The platform grew out of 17 years of building scheduling software under the name Sumo Scheduler. Over time, as customers asked for more continuity across their workflows, it expanded into chat, AI meeting assistance, and omni-channel engagement. When the product outgrew its original scope, the name changed too. Omnito reflects what it actually is today: a full customer engagement platform, not just a scheduling tool. The focus hasn't changed: fewer tools, better continuity, no lost context. If your team spends too much time moving between apps and too little time with customers, Omnito is worth a look. You can start for free and see how it fits your workflow.

Description

More than just appointment scheduling software. Pexip Engage (formerly Skedify), helps clients-facing advisors be easily accessible and available. Enterprises that don't sell products or services online can enjoy a frictionless scheduling and video experience. Instead of guiding their customers through the most critical points in their customer journey, Pexip Engage provides a seamless scheduling and video experience. The first optichannel platform for engaging customers in conversation. Medium-sized and large businesses in Banking & Insurance and HR & Recruitment. They don't sell products online but rather provide expert advice to their customers at crucial moments in their customer journey. These industries have 90% of their customers starting their buying journey online. Pexip Engage assists organizations in making their advisors available, available and relevant by providing frictionless scheduling and video experience to their customers. This makes these conversations possible.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Google Calendar Yes 
HubSoft Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft 365 No 
Microsoft Dynamics 365 No 
Microsoft Outlook No 
Sitecore No 
Tableau No 
Zoom Yes 

Integrations

Salesforce Yes 
Google Calendar No 
HubSoft No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft 365 Yes 
Microsoft Dynamics 365 Yes 
Microsoft Outlook Yes 
Sitecore Yes 
Tableau Yes 
Zoom No 

Pricing Details

$13/user
Omnito is a paid solution. Annual & monthly contracts are available with a $3k min purchase.
Omnito offers Volume & Non-Profit / NGO Pricing.
Users may self-implement or choose a paid white glove Implementation package. Omnito's pricing includes unlimited use for all licensed users - there are NO hidden usage fees.
Free Trial Yes 
Free Version No 

Pricing Details

Full SaaS solution
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Omnito

Founded

2008

Country

United States

Website

www.omnito.ai/

Vendor Details

Company Name

Pexip

Founded

2012

Country

Norway

Website

www.pexip.com/products/customer-engagement

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database Yes 
Group Scheduling Yes 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments Yes 
Recurring Appointments Yes 
Room Booking Management Yes 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database Yes 
Group Scheduling No 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments No 
Recurring Appointments No 
Room Booking Management Yes 

Meeting

Action Item Tracking No 
Agenda Management No 
Attendee Management No 
Board Meetings No 
Committee Meetings No 
Internal Meetings No 
Invitation Management No 
Legislative Meetings No 
Materials Management No 
Meeting Feedback No 
Meeting Preparation Tools No 
Meeting Room Booking No 
Minutes Management No 
Post-Meeting Tools No 
Scheduling No 
Travel Management No 
Voting Management No 

Sales Engagement

CRM Integration Yes 
Call Scripts / Call Steps No 
Email Sequences Yes 
Email Tracking / Automation No 
Lead Management No 
Reporting / Analytics Yes 
Sales / Voice Dialer No 
Sales Automation No 
Search No 
Task Management No 
Templates No 
Workflow Management No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

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