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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The cloud4retail platform offers unified commerce services accessible on any device, from any location. The OmniPOS® system is a comprehensive suite of services that provides access to all functionalities across the entire enterprise, not just within retail locations. GK Software facilitates seamless unified commerce through its GK/Retail OmniPOS solution for point-of-sale systems. With a customer base that includes 24% of the Global TOP 50, GK Software holds a 10% market share in Europe and a 35% market share within Germany's Tier 1 and Tier 2 markets. Collectively, GK's customers generate a staggering total annual revenue of 500 billion USD. OmniPOS® serves as a modern alternative to traditional POS systems, incorporating the cloud4retail platform to streamline all in-store business processes. By utilizing the OmniPOS® services package, businesses can ensure consistent operations, maintain uniform data management, and establish clear communication channels. This integration minimizes the use of isolated applications and leads to reduced service costs, ultimately enhancing operational efficiency. The platform’s adaptability makes it a valuable asset for retailers looking to optimize their processes in an ever-evolving market.

Description

According to the Harvard Business Review, a significant 73% of consumers engage with multiple channels—whether online or offline—throughout their shopping experience. This reality necessitates that businesses offer a consistent experience across all platforms. To achieve this goal, companies must maintain an up-to-date and dependable system that encompasses the entire history of customer interactions. Implementing plusoft Omni CRM is an ideal solution for creating a seamless experience that consolidates customer data. This technology not only scales effectively but also manages various multichannel workflows and integrates with existing legacy systems. Furthermore, the need for enhanced communication between health institutions and their patients has intensified, particularly due to social distancing measures, leading to a greater reliance on tools that centralize user information to ensure optimal care and engagement in every interaction. This shift highlights the increasing importance of integrating digital solutions in customer service strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Nominow Yes 

Integrations

Nominow No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GK Software SE

Founded

1990

Country

Germany

Website

www.gk-software.com

Vendor Details

Company Name

Plusoft

Founded

1988

Country

Brazil

Website

plusoft.com/en/produtos/omni/

Product Features

Point of Sale

Barcode Scanning Yes 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management Yes 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS Yes 
Returns Management No 
eCommerce Integration Yes 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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