Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
In today's digital landscape, organizations aim to enhance their competitiveness while providing employees with the option of flexible hybrid work arrangements. Effective corporate communication plays a crucial role in fostering collaboration and elevating customer service. The OmniPCX Enterprise Communication Server Purple (OXE Purple) enables seamless interaction with both your teams and clients, no matter your location. With OXE Purple, each communication can transform into a valuable relationship by integrating communication capabilities directly within your business applications. To ensure uninterrupted operations, the platform features secure, high-availability technology that supports your business continuity. Utilizing a hybrid cloud infrastructure allows for a gradual modernization of your communication systems. Not only can you connect with your teams and clients from anywhere, but you can also reduce costs by incorporating communication solutions into your private cloud setup, benefiting from virtualization and extensive scalability that simplifies maintenance across all locations. Furthermore, the platform offers proficient call management options, which include features like group calls, line supervision, and advanced call filtering, enhancing overall efficiency. All these capabilities work together to create a more agile and responsive business environment.
Description
Purple enhances the quality of experience (QoE), fostering increased brand loyalty, repeat purchases, referrals, and improved subscriber retention. We have provided tens of millions of views across a million diverse devices, achieving an impressive success rate of 99.8%. Rather than being merely a puzzle piece, Purple represents the entire solution for your digital content needs. While we take care of all elements of your digital content business, content creation and marketing remain your domain. Our media technology seamlessly integrates into your website, complete with your branding and any custom features you envision. Purple offers the adaptability of a DIY system without sacrificing the cost efficiency, speed, and dependability of a tried-and-true platform. You can deliver a wide range of content types, including video, audio, eBooks, PDFs, zip files, and interactive HTML5 experiences like quizzes, games, and comprehensive educational courses. Additionally, our dedicated support team is available 24/7 to assist your customers, ensuring that help is always just a reach away, whether it's day or night, on weekends, or during holidays. This commitment to support exemplifies our dedication to enhancing your overall service experience.
API Access
Has API
No
API Access
Has API
No
Integrations
ALE Connect
Yes
Alcatel-Lucent Rainbow
Yes
Blotout
No
Meltano
No
OmniPCX RECORD Suite
Yes
Singer
No
Integrations
ALE Connect
No
Alcatel-Lucent Rainbow
No
Blotout
Yes
Meltano
Yes
OmniPCX RECORD Suite
No
Singer
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99 one-time setup fee
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Alcatel-Lucent
Founded
2014
Country
France
Website
www.al-enterprise.com/en/products/platforms/omnipcx-enterprise-communication-server
Vendor Details
Company Name
Platform Purple
Founded
2006
Country
United States
Website
www.platformpurple.com
Product Features
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Product Features
Online Course Platforms
Course Authoring Tools
No
Different Payment Options
No
Email Marketing
No
Landing Pages
No
Live Video Broadcasting
No
Marketing Automation
No
One on One Video Conferencing
No
Promotions Management
No
Quiz / Test / Exam Builder
No
Reporting / Analytics
No
Subscription Management
No
Supports Multiple Instructors
No
Supports Video Uploads
No
Website Builder
No
Video
Analytics
No
Brand Overlay
No
Bulk Uploading
No
Closed Captions
No
Mobile Screen Support
No
Privacy Options
No
Social Sharing
No
Video Looping
No
Video Streaming
No