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Description
Ominiflow equips expanding teams with a comprehensive solution for managing marketing, sales, and customer support through a single WhatsApp number, featuring an intuitive drag-and-drop chatbot builder for addressing frequently asked questions and qualifying leads, a collaborative team inbox that enables multiple agents to engage in conversations seamlessly, and an integrated CRM that transforms chats and ad interactions into organized leads rather than disjointed messages. For e-commerce and direct-to-consumer brands, it allows customers to explore a complete product catalog and make purchases directly within WhatsApp, eliminating the need for app switching or separate checkout links. Real estate agencies utilize this tool for automating site-visit appointments right from a potential client's initial message. Additionally, clinics, educational institutions, and various service providers leverage it to ensure they don’t miss customer inquiries due to an overloaded phone line. Ominiflow also seamlessly integrates with existing business platforms like Shopify, WooCommerce, Zoho, HubSpot, Salesforce, Razorpay, and over 60 others, transforming WhatsApp into a fully integrated channel rather than an isolated tool, thereby enhancing overall operational efficiency. This integration allows teams to maintain a consistent workflow and improve customer interactions effectively.
Description
Wando seamlessly integrates a business's WhatsApp Business account with the official Meta Cloud API while incorporating an AI layer that handles replies, processes orders, and schedules appointments in Spanish, specifically designed for Latin American enterprises. Users can choose to have every AI-generated response approved by a human with just one click or allow for full automation. The platform offers a range of features, including integration with the official Meta Cloud API, AI reply suggestions that adapt based on user corrections, management of price lists and business documents, automated replies governed by business hours and absence rules, transcription of voice notes, management and synchronization of Meta-approved HSM templates, bulk campaign capabilities, a shared team inbox complete with role assignments, appointment scheduling with reminder confirmations, contact management that syncs with Google Sheets, and webhooks compatible with Make, Zapier, n8n, and Slack. This solution is tailored for various industries, such as restaurants, delivery services, clinics, salons, and retail shops. Additionally, potential users can take advantage of a 14-day free trial to explore the platform's capabilities. With Wando, businesses can enhance their customer engagement while streamlining operations effortlessly.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
WhatsApp
Yes
HubSpot CRM
Yes
Razorpay
Yes
Salesforce
Yes
Shopify
Yes
WooCommerce
Yes
Zoho CRM
Yes
Integrations
WhatsApp
Yes
HubSpot CRM
No
Razorpay
No
Salesforce
No
Shopify
No
WooCommerce
No
Zoho CRM
No
Pricing Details
Annual plans
Free Trial
Yes
Free Version
No
Pricing Details
$13.32/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ominiflow
Founded
2024
Country
India
Website
ominiflow.com
Vendor Details
Company Name
Wando
Founded
2026
Country
Argentina
Website
wando.online/
Product Features
WhatsApp Marketing
API
Yes
Alerts
Yes
Autoresponder
No
Bulk Messaging
Yes
Campaign Management
Yes
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
Yes
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No