Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Okout is a highly user-friendly and adaptable Business Suite that allows organizations to operate with maximum efficiency. Being cloud-based, it is compatible with any device, providing flexibility for users. The suite boasts a wide array of features, including ERP, CRM, BPM, mobile sales, POS, document management, manufacturing, rentals, contracts, dimensional accounting, and more, making it ideal for various sectors such as retail, trading, distribution, manufacturing, real estate, hospitality, construction, and service industries. Additionally, our IT & Business Consultancy Division offers comprehensive professional services aimed at helping clients enhance value while reducing both investment and operational risks. This broad range of services is designed to cater to the needs of small businesses as well as large enterprises, ensuring that every client can find a suitable solution. With Okout, companies can streamline their processes and achieve their strategic goals more effectively.
Description
Zervicio.com provides a cloud-based platform designed for After Sales Service, allowing businesses to streamline their customer support operations. This innovative solution connects customers directly with service teams, ensuring that customers, agents, and service managers can communicate effortlessly from any location at any time. As a comprehensive after-sales service tool, Zervicio empowers users to efficiently oversee and monitor service requests and complaints. While providing excellent customer service can be costly and challenging due to the need to manage individual schedules and team dynamics, Zervicio transforms your aspirations into reality by offering tailored service experiences to your clientele. With the ability to make swift decisions regarding service tickets, service managers can promptly guide their field teams to address issues effectively. Furthermore, Zervicio boasts an advanced Knowledge Repository, enabling users to deploy, educate, and cultivate knowledge and expertise. The Service Cloud can be accessed conveniently from any remote location, enhancing flexibility and responsiveness in service management. Consequently, Zervicio not only simplifies the after-sales process but also enhances the overall customer experience.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$17 per user per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$20.00/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Solaripe General Trading
Founded
2010
Country
United Arab Emirates
Website
solaripe.com
Vendor Details
Company Name
Manage Smart Solutions
Country
India
Website
www.zervicio.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No