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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Otto IP is an innovative AI platform tailored for the field of intellectual property law, developed by a team of seasoned IP attorneys. Functioning as a “virtual associate,” it supports every stage of the IP process, which includes drafting patent applications, conducting analyses of file histories and prior art, responding to office actions, creating jurisdiction-specific complaints, and overseeing documentation and workflows across various cases. Users can access more than 70 guided “skills” (or prompts) that simplify intricate tasks by allowing them to upload pertinent documents and respond to guided inquiries, thus removing the necessity for complicated prompting. Otto IP ensures strong integration with leading IP management systems and the US patent filing ecosystem, such as the Patent Center, which facilitates smooth data exchange and reduces the need for manual uploads. Additionally, the Otto IP Word Add-In incorporates these features directly into Microsoft Word, providing functionalities like claim-checking and the immediate generation of office-action response templates. This seamless integration enhances users' efficiency and streamlines their workflow in managing intellectual property tasks.

Description

OttoQA is an innovative platform that utilizes artificial intelligence to enhance quality assurance in call centers by streamlining the QA scoring process. It seamlessly integrates with your current QA forms and practices, achieving an impressive 95% accuracy in AI-driven call evaluations without requiring per-seat fees. In less than one minute, OttoQA can analyze calls of various lengths, including those lasting 10 to 15 minutes, and offers valuable insights on coaching agents, assessing sentiment, predicting customer KPIs, and providing comprehensive call summaries. The platform is multilingual, accommodating QA needs in languages such as Spanish, Mandarin, and Hindi. Its features encompass detailed question-level scoring, identifying agent strengths and areas for improvement, along with a distinctive Redo function that allows supervisors to transform poorly handled calls into effective training sessions. Furthermore, OttoQA's pricing model is based on call volume, offering the flexibility of month-to-month arrangements without the burden of long-term commitments, making it a practical choice for businesses looking to enhance their call center operations. This approach not only fosters a culture of continuous improvement but also empowers agents to reach their full potential.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Microsoft Word Yes 

Integrations

Microsoft Word No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$805.60/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Black Hills AI

Founded

2011

Country

United States

Website

blackhills.ai/otto-ip/

Vendor Details

Company Name

OttoQA

Founded

2024

Country

United States

Website

www.ottoqa.com

Product Features

Intellectual Property Management

Deadline Management No 
Docket Management No 
Document Management No 
IP Portfolio Management No 
Information Disclosure Management No 
Patent Tracking No 
Renewal Management No 
Spend Management No 
Trademark Tracking No 

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