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Average Ratings 0 Ratings
Description
Otto IP is an innovative AI platform tailored for the field of intellectual property law, developed by a team of seasoned IP attorneys. Functioning as a “virtual associate,” it supports every stage of the IP process, which includes drafting patent applications, conducting analyses of file histories and prior art, responding to office actions, creating jurisdiction-specific complaints, and overseeing documentation and workflows across various cases. Users can access more than 70 guided “skills” (or prompts) that simplify intricate tasks by allowing them to upload pertinent documents and respond to guided inquiries, thus removing the necessity for complicated prompting. Otto IP ensures strong integration with leading IP management systems and the US patent filing ecosystem, such as the Patent Center, which facilitates smooth data exchange and reduces the need for manual uploads. Additionally, the Otto IP Word Add-In incorporates these features directly into Microsoft Word, providing functionalities like claim-checking and the immediate generation of office-action response templates. This seamless integration enhances users' efficiency and streamlines their workflow in managing intellectual property tasks.
Description
OttoQA is an innovative platform that utilizes artificial intelligence to enhance quality assurance in call centers by streamlining the QA scoring process. It seamlessly integrates with your current QA forms and practices, achieving an impressive 95% accuracy in AI-driven call evaluations without requiring per-seat fees. In less than one minute, OttoQA can analyze calls of various lengths, including those lasting 10 to 15 minutes, and offers valuable insights on coaching agents, assessing sentiment, predicting customer KPIs, and providing comprehensive call summaries. The platform is multilingual, accommodating QA needs in languages such as Spanish, Mandarin, and Hindi. Its features encompass detailed question-level scoring, identifying agent strengths and areas for improvement, along with a distinctive Redo function that allows supervisors to transform poorly handled calls into effective training sessions. Furthermore, OttoQA's pricing model is based on call volume, offering the flexibility of month-to-month arrangements without the burden of long-term commitments, making it a practical choice for businesses looking to enhance their call center operations. This approach not only fosters a culture of continuous improvement but also empowers agents to reach their full potential.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Microsoft Word
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$805.60/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Black Hills AI
Founded
2011
Country
United States
Website
blackhills.ai/otto-ip/
Vendor Details
Company Name
OttoQA
Founded
2024
Country
United States
Website
www.ottoqa.com
Product Features
Intellectual Property Management
Deadline Management
No
Docket Management
No
Document Management
No
IP Portfolio Management
No
Information Disclosure Management
No
Patent Tracking
No
Renewal Management
No
Spend Management
No
Trademark Tracking
No