Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The requirements of hoteliers for a property management system are extensive, encompassing the orchestration of hotel operations, management of guest preferences, control over room inventory and rates, and an ongoing evolution while ensuring data security. In response to these needs, Oracle Hospitality has developed the OPERA Cloud property management solution. This mobile-friendly PMS streamlines IT processes and centralizes information, allowing for easy access from anywhere, at any time. Featuring an open architecture along with built-in integration services and an open API, OPERA Cloud fosters innovation and caters to the diverse demands of hotels, ultimately transforming the guest experience. Specifically designed for hotel operations, this cloud-based PMS solution offers essential features that accommodate hotels of varying sizes and complexities. By liberating front desk staff from a fixed location, the system enables service to guests throughout the property, which significantly reduces check-in and check-out durations. Furthermore, the platform enhances operational efficiency by equipping staff with real-time updates, ensuring that hotels can adapt swiftly to guest needs.
Description
Oracle Hospitality OPERA Room Reservations offers a unified database for managing your room inventory, simplifying the handling of various reservation types including individual, group, corporate, travel agent, multi-leg, multi-rate, and waitlisted bookings. This centralized platform is designed for managing reservations across multiple locations and properties seamlessly. It features user-friendly sales interfaces that assist agents in navigating the reservation process efficiently. Additionally, it includes automatic multi-tiered rate and inventory management controls. The system also accommodates complex functions like shared reservations and loyalty programs. By delivering innovative capabilities that allow for customization according to specific business needs, the Oracle Hospitality OPERA Room Reservation System facilitates the sharing of essential operations between the central system and property applications. As a result, it establishes a singular repository for portfolio data, significantly reducing the number of steps necessary to complete reservations. This centralized database ensures straightforward access to vital property details, enhancing the overall efficiency of reservation management.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Aiello TMS Pro
Yes
BOTSHOT
Yes
Bloomreach
Yes
Boulevard
Yes
Bowo
Yes
DigitalGuest
Yes
Goki
Yes
Hotelinking
Yes
OPERA Cloud Central
Yes
OPERA Cloud PMS
No
Integrations
Aiello TMS Pro
No
BOTSHOT
No
Bloomreach
No
Boulevard
No
Bowo
No
DigitalGuest
No
Goki
No
Hotelinking
No
OPERA Cloud Central
No
OPERA Cloud PMS
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/industries/hospitality/hotel-property-management/products/hotel-management-software/
Vendor Details
Company Name
Oracle Hospitality
Founded
1977
Country
United States
Website
www.oracle.com/industries/hospitality/products/hotel-reservation-software/
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes