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Description
OPERA Cloud Central consolidates features and data from various modules of the OPERA Cloud platform into a single, cohesive user interface with one login. This integration facilitates streamlined brand management across several areas, including sales, contact centers, distribution, loyalty programs, and platform settings, providing a holistic perspective on business operations across different properties. Sales teams and agents benefit from immediate access to inventory, pricing, and account performance; contact-center representatives benefit from an easy-to-use interface that accelerates reservation handling; and hotel chains can oversee global sales opportunities, manage event bookings, and coordinate workflows across multiple properties from a single platform. The centralized management of rates and room inventories guarantees uniformity while also allowing for adaptive pricing through engaging map- and list-based displays. Moreover, tools for lead and account management are essential for transforming inquiries into confirmed bookings, which enhances visibility across the entire portfolio and fosters improved operational efficiency. This comprehensive approach not only simplifies processes but also significantly enhances customer satisfaction and business growth.
Description
With the endorsement of 2,500 venues and over 18,000 industry professionals, Tripleseat streamlines the entire event management process. It efficiently handles everything from lead generation and booking finalization to contact management, event details, invoicing, and payment processing, equipping restaurants, hotels, and event spaces with the innovative tools needed to enhance customer satisfaction and expand their operations. This comprehensive solution not only simplifies tasks but also allows venues to focus on providing exceptional experiences for their clientele.
API Access
Has API
No
API Access
Has API
No
Integrations
Constant Contact
No
DwellTrack
Yes
Facebook
No
Mailchimp
No
Microsoft Outlook
No
OPERA Cloud PMS
Yes
Oracle Hospitality Suite8
Yes
Oracle MICROS POS
Yes
SevenRooms
No
Simphony POS
Yes
Integrations
Constant Contact
Yes
DwellTrack
No
Facebook
Yes
Mailchimp
Yes
Microsoft Outlook
Yes
OPERA Cloud PMS
No
Oracle Hospitality Suite8
No
Oracle MICROS POS
No
SevenRooms
Yes
Simphony POS
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/hospitality/products/opera-central/
Vendor Details
Company Name
Tripleseat
Founded
2008
Country
United States
Website
www.tripleseat.com
Product Features
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
Product Features
Event Management
Attendee Management
No
Badge Management
No
Conferences / Conventions
No
Exhibit / Vendor Management
No
Gamification
Yes
Room Block Management
Yes
Social Media Promotion
Yes
Sponsorship Management
No
Surveys & Feedback
No
Ticketing
No
Volunteer Management
Yes
Weddings / Parties
Yes
Venue Management
Attendee Management
No
Billing & Invoicing
No
Contract Management
No
Customer Management
No
Event Management
No
Food & Beverage Management
Yes
Multi-Facility
No
Reservations Management
No
Resource Booking
No
Sales Management
No
Staff Management
No
