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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

OPERA Cloud Central consolidates features and data from various modules of the OPERA Cloud platform into a single, cohesive user interface with one login. This integration facilitates streamlined brand management across several areas, including sales, contact centers, distribution, loyalty programs, and platform settings, providing a holistic perspective on business operations across different properties. Sales teams and agents benefit from immediate access to inventory, pricing, and account performance; contact-center representatives benefit from an easy-to-use interface that accelerates reservation handling; and hotel chains can oversee global sales opportunities, manage event bookings, and coordinate workflows across multiple properties from a single platform. The centralized management of rates and room inventories guarantees uniformity while also allowing for adaptive pricing through engaging map- and list-based displays. Moreover, tools for lead and account management are essential for transforming inquiries into confirmed bookings, which enhances visibility across the entire portfolio and fosters improved operational efficiency. This comprehensive approach not only simplifies processes but also significantly enhances customer satisfaction and business growth.

Description

Oracle Hospitality OPERA Room Reservations offers a unified database for managing your room inventory, simplifying the handling of various reservation types including individual, group, corporate, travel agent, multi-leg, multi-rate, and waitlisted bookings. This centralized platform is designed for managing reservations across multiple locations and properties seamlessly. It features user-friendly sales interfaces that assist agents in navigating the reservation process efficiently. Additionally, it includes automatic multi-tiered rate and inventory management controls. The system also accommodates complex functions like shared reservations and loyalty programs. By delivering innovative capabilities that allow for customization according to specific business needs, the Oracle Hospitality OPERA Room Reservation System facilitates the sharing of essential operations between the central system and property applications. As a result, it establishes a singular repository for portfolio data, significantly reducing the number of steps necessary to complete reservations. This centralized database ensures straightforward access to vital property details, enhancing the overall efficiency of reservation management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

OPERA Cloud PMS Yes 
Atomize No 
DwellTrack Yes 
FLEXIPASS No 
MeetingPackage No 
Oracle Hospitality Suite8 Yes 
Oracle MICROS POS Yes 
Simphony POS Yes 

Integrations

OPERA Cloud PMS Yes 
Atomize Yes 
DwellTrack No 
FLEXIPASS Yes 
MeetingPackage Yes 
Oracle Hospitality Suite8 No 
Oracle MICROS POS No 
Simphony POS No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/hospitality/products/opera-central/

Vendor Details

Company Name

Oracle Hospitality

Founded

1977

Country

United States

Website

www.oracle.com/industries/hospitality/products/hotel-reservation-software/

Product Features

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Product Features

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Alternatives

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