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Description
OPAL offers a cutting-edge, AI-driven fulfillment solution tailored for eCommerce businesses of all sizes, effortlessly overseeing the pick, pack, and ship processes via an autonomous, touchless order management platform that integrates all sales channels, removes expensive EDI fees, and provides a real-time interactive dashboard for comprehensive monitoring of the fulfillment workflow. Additionally, it automatically imports EDI orders into QuickBooks and works seamlessly with various shipping carriers to generate weight-based packages, as well as packing slips, labels, and bills of lading, all while aiming to minimize costs and enhance speed and precision. As businesses grow, OPAL scales effortlessly without necessitating extra staffing, allowing for a quick setup and ensuring better accuracy in inventory and order records. This solution can handle over 50 orders daily and reduce order processing times by as much as 90%, all while slashing costs by nearly 80% and achieving a remarkable accuracy rate of 99%, thereby significantly decreasing returns and undelivered packages. With OPAL, businesses can streamline their fulfillment processes and focus on growth and customer satisfaction.
Description
Discover unmatched efficiency in e-commerce with Item’s cutting-edge Order Management System (OMS). Tailored to meet the ever-evolving demands of contemporary enterprises, our OMS serves as a comprehensive platform to oversee catalogs, inventory, orders, and shipping seamlessly in one place. Monitor order statuses, fulfill requests with precision, and ensure uniformity across all sales platforms. Stay informed about your printing tasks with real-time updates, enabling you to handle multiple orders effectively and guarantee prompt processing. This functionality offers immediate insights into each print job's progress, allowing you to enhance your workflow and adhere to delivery timelines. Additionally, generate pickup orders swiftly, complete with detailed information for the shipper, consignee, and products, thus optimizing your logistics and ensuring precise order fulfillment. With our OMS, your business can achieve greater operational efficiency and enhance customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon
Yes
Channel Gate
Yes
Decorify
Yes
FedEx Ship Manager
Yes
GoDaddy
Yes
Groupon
Yes
Houzz Pro
Yes
Linker
Yes
Lowe's Kitchen Planner
Yes
Microsoft 365
Yes
Integrations
Amazon
No
Channel Gate
No
Decorify
No
FedEx Ship Manager
No
GoDaddy
No
Groupon
No
Houzz Pro
No
Linker
No
Lowe's Kitchen Planner
No
Microsoft 365
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
OPAL
Country
United States
Website
opal-llc.com
Vendor Details
Company Name
Item
Founded
2013
Country
United States
Website
www.item.com/products/oms
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
