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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OPAL offers a cutting-edge, AI-driven fulfillment solution tailored for eCommerce businesses of all sizes, effortlessly overseeing the pick, pack, and ship processes via an autonomous, touchless order management platform that integrates all sales channels, removes expensive EDI fees, and provides a real-time interactive dashboard for comprehensive monitoring of the fulfillment workflow. Additionally, it automatically imports EDI orders into QuickBooks and works seamlessly with various shipping carriers to generate weight-based packages, as well as packing slips, labels, and bills of lading, all while aiming to minimize costs and enhance speed and precision. As businesses grow, OPAL scales effortlessly without necessitating extra staffing, allowing for a quick setup and ensuring better accuracy in inventory and order records. This solution can handle over 50 orders daily and reduce order processing times by as much as 90%, all while slashing costs by nearly 80% and achieving a remarkable accuracy rate of 99%, thereby significantly decreasing returns and undelivered packages. With OPAL, businesses can streamline their fulfillment processes and focus on growth and customer satisfaction.

Description

Our multi-channel retail eCommerce software integrates customer management, order processing, inventory oversight, shipping coordination, and accounting functionalities into one comprehensive platform, allowing you to operate with exceptional precision and efficiency. This software is designed to cater to businesses of all sizes, featuring an advanced stock management system that encompasses all necessary tools to oversee your inventory effectively. You can collaborate seamlessly with all your suppliers, utilizing dedicated pricing lists directly from the platform, which streamlines the vendor management process. By consolidating all your orders into a single system, you can devote more time to meeting customer needs effectively. In addition, our platform enables you to easily print professional invoices, packing slips, and labels directly from within the system. You can simultaneously sell across various marketplaces, retail outlets, and POS systems while maintaining centralized control of your operations through our platform. Furthermore, you can create manual sales orders in eSwap and track their progression from the initial order stage all the way to fulfillment, ensuring a smooth workflow throughout the process. This holistic approach not only enhances productivity but also significantly reduces the chances of errors in your retail operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
BigCommerce Yes 
Magento Yes 
QuickBooks Online Yes 
Shopify Yes 
WooCommerce Yes 
eBay Yes 
Channel Gate Yes 
FedEx Ship Manager Yes 
Houzz Pro Yes 
Linker Yes 
Microsoft 365 Yes 
POSTIDENT Yes 
Pinnacle Cart Yes 
Sage 100 Yes 
Target Yes 
Volusion Yes 
Wix Yes 

Integrations

Amazon Yes 
BigCommerce Yes 
Magento Yes 
QuickBooks Online Yes 
Shopify Yes 
WooCommerce Yes 
eBay Yes 
Channel Gate No 
FedEx Ship Manager No 
Houzz Pro No 
Linker No 
Microsoft 365 No 
POSTIDENT No 
Pinnacle Cart No 
Sage 100 No 
Target No 
Volusion No 
Wix No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OPAL

Country

United States

Website

opal-llc.com

Vendor Details

Company Name

eSwap

Country

Armenia

Website

eswap.ch

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Product Features

Multi-Channel eCommerce

Catalog Management No 
Channel Management Yes 
Data Synchronization Yes 
Email Marketing No 
Inventory Management Yes 
Marketplace Integration Yes 
Mobile Commerce No 
Order Management Yes 
Promotions Management No 
Returns Management Yes 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Alternatives

Alternatives