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Description
OPAL offers a cutting-edge, AI-driven fulfillment solution tailored for eCommerce businesses of all sizes, effortlessly overseeing the pick, pack, and ship processes via an autonomous, touchless order management platform that integrates all sales channels, removes expensive EDI fees, and provides a real-time interactive dashboard for comprehensive monitoring of the fulfillment workflow. Additionally, it automatically imports EDI orders into QuickBooks and works seamlessly with various shipping carriers to generate weight-based packages, as well as packing slips, labels, and bills of lading, all while aiming to minimize costs and enhance speed and precision. As businesses grow, OPAL scales effortlessly without necessitating extra staffing, allowing for a quick setup and ensuring better accuracy in inventory and order records. This solution can handle over 50 orders daily and reduce order processing times by as much as 90%, all while slashing costs by nearly 80% and achieving a remarkable accuracy rate of 99%, thereby significantly decreasing returns and undelivered packages. With OPAL, businesses can streamline their fulfillment processes and focus on growth and customer satisfaction.
Description
Manage your inventory across various marketplaces, enhance sales performance, oversee bundles, kits, and product variations, and facilitate drop shipping. Receive orders in mere minutes while streamlining the processes for cancellations, exchanges, and refunds, along with exporting order lists and adding specific notes. Identify suppliers, automatically generate purchase orders, and conveniently upload or download these orders using formula-based methods. Ensure precise picking, packing, and shipping of orders, track shipments by uploading tracking numbers, and designate shipping carriers and methods. Monitor your sales figures, gross profits, and track your best and worst-selling products over different time frames including days, months, and years. While you might not possess a magic genie, the demands of your business can feel overwhelming. Let our tailored solutions make fulfillment an issue of the past. Transitioning your suppliers to a contemporary purchase management system won't happen instantly, but there's no one stopping you from taking action. While UPS is a solid option, when urgent fulfillment needs arise and customers are in distress, prioritizing their needs is crucial—consider alternatives like FedEx or DHL for timely solutions. With these strategies in place, you'll elevate your fulfillment process to meet customer expectations effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon
Yes
BigCommerce
Yes
Channel Gate
Yes
Codeless Platforms BPA Platform
No
Decorify
Yes
FedEx Ship Manager
Yes
Groupon
Yes
Linker
Yes
Magento
Yes
Microsoft 365
Yes
Integrations
Amazon
No
BigCommerce
No
Channel Gate
No
Codeless Platforms BPA Platform
Yes
Decorify
No
FedEx Ship Manager
No
Groupon
No
Linker
No
Magento
No
Microsoft 365
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
OPAL
Country
United States
Website
opal-llc.com
Vendor Details
Company Name
eSellerHub
Founded
2015
Country
United States
Website
www.esellerhub.com
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Channel Management
Campaign Management
No
Channel Analytics
Yes
Incentive Management
No
Inventory Control
Yes
Lead Management
No
Opportunity Management
No
Order Management
Yes
Partner Management
No
Product Management
Yes
Reseller Management
Yes
eCommerce
CRM
Yes
Catalog Management
No
Channel Management
Yes
Customer Accounts
No
Data Security
Yes
Email Marketing
No
Inventory Management
Yes
Kitting
Yes
Loyalty Program
No
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
No
Promotions Management
No
Returns Management
Yes
Reviews Management
Yes
SEO Management
No
Shopping Cart
No
Templates
Yes
Inventory Management
Alerts/Notifications
Yes
Barcoding / RFID
Yes
Forecasting
Yes
Inventory Optimization
No
Kitting
Yes
Manufacturing Inventory Management
Yes
Mobile Access
Yes
Multi-Channel Management
Yes
Product Identification
Yes
Reorder Management
Yes
Reporting/Analytics
Yes
Retail Inventory Management
Yes
Supplier Management
Yes
Warehouse Management
Yes
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes
Vendor Management
Audit Management
No
Contact Management
Yes
Customer Database
Yes
Self Service Portal
No
Supplier Master Data
Yes
Transaction History
No
Vendor Maintained Profiles
No
Vendor Managed Inventory
No
Vendor Performance Rating
No
Vendor Qualification Tracking
No
Warehouse Management
3PL Management
Yes
Barcoding / RFID
Yes
Category Customization
Yes
Channel Management
Yes
Demand Planning
No
Inventory Management
Yes
Location Control
No
Order Management
Yes
Purchasing
Yes
Quality Control
No
Receiving / Putaway Management
No
Returns Management
Yes
Shipping Management
Yes
