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Average Ratings 0 Ratings

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ease
features
design
support

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Description

OPAL offers a cutting-edge, AI-driven fulfillment solution tailored for eCommerce businesses of all sizes, effortlessly overseeing the pick, pack, and ship processes via an autonomous, touchless order management platform that integrates all sales channels, removes expensive EDI fees, and provides a real-time interactive dashboard for comprehensive monitoring of the fulfillment workflow. Additionally, it automatically imports EDI orders into QuickBooks and works seamlessly with various shipping carriers to generate weight-based packages, as well as packing slips, labels, and bills of lading, all while aiming to minimize costs and enhance speed and precision. As businesses grow, OPAL scales effortlessly without necessitating extra staffing, allowing for a quick setup and ensuring better accuracy in inventory and order records. This solution can handle over 50 orders daily and reduce order processing times by as much as 90%, all while slashing costs by nearly 80% and achieving a remarkable accuracy rate of 99%, thereby significantly decreasing returns and undelivered packages. With OPAL, businesses can streamline their fulfillment processes and focus on growth and customer satisfaction.

Description

Achieve seamless omnichannel execution with a unified order system throughout your organization. The SAP Order Management foundation integrates all sales channels with your various fulfillment systems and locations, offering cloud-native integration points and facilitating order routing across diverse systems, channels, and nodes. This solution establishes a singular source of truth for order information while ensuring cohesive and uniform orchestration throughout your omnichannel enterprise. By incorporating embedded analytics, it provides real-time visibility into order workflows, tracks essential performance metrics such as fulfillment rates, and helps identify emerging trends, which empowers you to make informed, timely decisions. By leveraging this system, you can not only meet but exceed customer expectations through agile execution for prompt and reliable delivery, but also decrease inventory holding costs by aligning supply with demand, while enhancing employee productivity via automation that reduces the need for manual processes. This comprehensive approach not only streamlines operations but also positions your enterprise for ongoing growth and success in a competitive landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon
Decorify
FedEx Ship Manager
Houzz Pro
NetSuite
Oracle Cloud Infrastructure
POSTIDENT
Pinnacle Cart
QuickBooks Online
ReturnPro
SAP S/4HANA
Sage 100
ShipStation
Shopify
Stamps.com
UPS Ready
Volusion
Walmart
Wish
eBay

Integrations

Amazon
Decorify
FedEx Ship Manager
Houzz Pro
NetSuite
Oracle Cloud Infrastructure
POSTIDENT
Pinnacle Cart
QuickBooks Online
ReturnPro
SAP S/4HANA
Sage 100
ShipStation
Shopify
Stamps.com
UPS Ready
Volusion
Walmart
Wish
eBay

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$2,592 per 3 months
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OPAL

Country

United States

Website

opal-llc.com

Vendor Details

Company Name

SAP

Founded

1972

Country

Germany

Website

www.sap.com/products/crm/order-management-system.html

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Alternatives