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Description
OPAL offers a cutting-edge, AI-driven fulfillment solution tailored for eCommerce businesses of all sizes, effortlessly overseeing the pick, pack, and ship processes via an autonomous, touchless order management platform that integrates all sales channels, removes expensive EDI fees, and provides a real-time interactive dashboard for comprehensive monitoring of the fulfillment workflow. Additionally, it automatically imports EDI orders into QuickBooks and works seamlessly with various shipping carriers to generate weight-based packages, as well as packing slips, labels, and bills of lading, all while aiming to minimize costs and enhance speed and precision. As businesses grow, OPAL scales effortlessly without necessitating extra staffing, allowing for a quick setup and ensuring better accuracy in inventory and order records. This solution can handle over 50 orders daily and reduce order processing times by as much as 90%, all while slashing costs by nearly 80% and achieving a remarkable accuracy rate of 99%, thereby significantly decreasing returns and undelivered packages. With OPAL, businesses can streamline their fulfillment processes and focus on growth and customer satisfaction.
Description
Order Management Systems offers a comprehensive, all-in-one solution for managing online orders and logistics tailored specifically for international brands. With a global footprint, OMS leverages its extensive expertise to streamline the online ordering and product fulfillment processes for medium to large enterprises. The array of services provided includes Order Management, Inventory Management, Customer Relationship Management, and Order Fulfillment. Each module is designed to seamlessly integrate with top E-Commerce platforms, accounting systems, call centers, and payment gateways, ensuring smooth operations. By utilizing their deep industry knowledge, OMS collaborates closely with clients to develop personalized solutions that cater to the unique requirements of each business, ultimately enhancing customer satisfaction and operational efficiency. This commitment to tailored service has resulted in a loyal customer base that appreciates the individualized attention and support they receive.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
BigCommerce
Yes
FedEx Ship Manager
Yes
GoDaddy
Yes
Groupon
Yes
Houzz Pro
Yes
Linker
Yes
Lowe's Kitchen Planner
Yes
Magento
Yes
Microsoft 365
Yes
POSTIDENT
Yes
Integrations
BigCommerce
No
FedEx Ship Manager
No
GoDaddy
No
Groupon
No
Houzz Pro
No
Linker
No
Lowe's Kitchen Planner
No
Magento
No
Microsoft 365
No
POSTIDENT
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$295.00/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
OPAL
Country
United States
Website
opal-llc.com
Vendor Details
Company Name
OMS
Founded
2003
Country
United States
Website
www.ordermanagementsystems.com
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
