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Description
OPAL offers a cutting-edge, AI-driven fulfillment solution tailored for eCommerce businesses of all sizes, effortlessly overseeing the pick, pack, and ship processes via an autonomous, touchless order management platform that integrates all sales channels, removes expensive EDI fees, and provides a real-time interactive dashboard for comprehensive monitoring of the fulfillment workflow. Additionally, it automatically imports EDI orders into QuickBooks and works seamlessly with various shipping carriers to generate weight-based packages, as well as packing slips, labels, and bills of lading, all while aiming to minimize costs and enhance speed and precision. As businesses grow, OPAL scales effortlessly without necessitating extra staffing, allowing for a quick setup and ensuring better accuracy in inventory and order records. This solution can handle over 50 orders daily and reduce order processing times by as much as 90%, all while slashing costs by nearly 80% and achieving a remarkable accuracy rate of 99%, thereby significantly decreasing returns and undelivered packages. With OPAL, businesses can streamline their fulfillment processes and focus on growth and customer satisfaction.
Description
OSCO facilitates the automatic identification of the most economical shipping box for each order, thereby minimizing expenses related to shipping, labor, and materials. Additionally, it produces comprehensive pick and pack instructions along with precise shipping rate estimates at the moment an order is made. By analyzing the size and weight of items, OSCO identifies the appropriate box dimensions needed to fulfill an order, effectively decreasing DIM weight as well as charges for multiple boxes and oversized items. This advanced system is capable of accommodating specific business rules during the box selection and item placement process, such as maximum weight per carton, preferred loading orientation, nesting and stacking requirements, or handling Hazmat materials. Furthermore, OSCO integrates efficiently with various POS and ERP systems, resulting in reduced shipping expenses, enhanced packing productivity, savings on labor costs, and a decrease in shopping cart abandonment caused by inaccurate or missing shipping rate estimates at the time of order placement. As a result, businesses can maintain a competitive edge while improving overall operational efficiency.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon
Yes
BigCommerce
Yes
Channel Gate
Yes
GoDaddy
Yes
Houzz Pro
Yes
IBM MQ
No
Lowe's Kitchen Planner
Yes
Magento
Yes
Microsoft 365
Yes
NetSuite
Yes
Integrations
Amazon
No
BigCommerce
No
Channel Gate
No
GoDaddy
No
Houzz Pro
No
IBM MQ
Yes
Lowe's Kitchen Planner
No
Magento
No
Microsoft 365
No
NetSuite
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
OPAL
Country
United States
Website
opal-llc.com
Vendor Details
Company Name
Mozula Technologies
Founded
2003
Country
United States
Website
www.mozula.com/osco.html
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Shipping
Air Shipping
No
Bills of Lading
No
Container Shipping
No
Freight Shipping
No
Ground Shipping
No
Import / Export
No
Ocean Shipping
No
Parcel Shipping
Yes
Quotes / Estimates
Yes
Shipment Tracking
Yes
Warehouse Management
Yes
