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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Eliminate the need for costly barcode scanners by utilizing the camera on your smartphone. You can upload an endless array of documentation and create custom tool identifiers. With ONE-KEY, you have the flexibility to manage your inventory exactly how you prefer. Additionally, ONE-KEY enables you to maintain up-to-date contact information for your entire team in a single location. You can easily import contacts from your phone's address book, simplifying your communication methods—making it possible to call, text, or email essential team members directly through the app. Regardless of whether you operate a small business with a handful of employees or a large organization, you can hold your tool team accountable. You have the power to determine access levels, delegate tasks, assign inventory, and enhance operational efficiency. Important details are always accessible, as you can capture receipts, log purchase details, establish service alerts, and allocate tools to your staff. Generate reports on recent expenditures, conduct inventory reviews, and even trace the lifecycle of any item in your stock. This comprehensive management system ensures that you remain organized and efficient in your operations.

Description

Establish your contact center with the robust TASKE Contact software, a versatile solution for managing call operations. Across the globe, countless supervisors in contact and call centers depend on TASKE Contact to effectively oversee their teams, achieve and maintain service standards, and access critical management insights regarding all call-related activities. The software features real-time ACD monitoring along with comprehensive historical reporting, making it an essential tool for any contact center. Additionally, it provides a user-friendly web portal that offers immediate access to live data and includes TASKE's sophisticated Visualizer tool for thorough search capabilities. By utilizing these solutions, organizations gain valuable insights that can significantly enhance service levels and bolster customer retention efforts. TASKE empowers users to track all types of call activity—whether inbound, outbound, or internal—while also helping to evaluate and elevate agent performance, quickly adapt to fluctuations in call volume and staffing availability, and effectively manage operational costs. With TASKE, businesses are better equipped to navigate the complexities of modern contact center demands.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BIM 360 Yes 
Procore Yes 

Integrations

BIM 360 No 
Procore No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Milwaukee Tool

Website

onekey.milwaukeetool.com/construction-inventory-management

Vendor Details

Company Name

TASKE Technology

Website

www.taske.com

Product Features

Tool Management

Calibration Management No 
Fixed Asset Management No 
Issue & Return Management No 
Job Costing No 
Maintenance Scheduling No 
Order Management No 
Tool Kitting No 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Contact Management

Activity Management No 
Appointment Management No 
Contact Database Yes 
Contact History No 
Contact Import/Export No 
Customer Pipeline No 
Email Marketing No 
Group Management No 
Interaction Tracking Yes 
Lead Management No 
Prospecting Tools No 
Sales Pipeline Management Yes 
Search / Filter No 
Segmentation Yes 
Shared Contacts No 
Social Media Integration No 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

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